Community Ambassador (Manchester)

TaskUs; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A digital services provider is seeking a Community Ambassador to build relationships within the community, represent the brand, and engage in community events. The ideal candidate has excellent communication skills, a strong understanding of community dynamics, and a passion for making a positive impact. Responsibilities include community outreach, listening to feedback, and collaborating with marketing teams. This full-time position based in Manchester offers opportunities for professional growth and community involvement.

Qualifications

• Excellent interpersonal and communication skills are essential.
• Strong knowledge of the local community's culture and dynamics.
• Ability to represent the company in a professional manner.
• Active listening skills to understand community needs.
• Strong organizational skills for planning community events.
• Flexibility to adapt to various community engagement efforts.
• Passion for community involvement and positive impact.

Responsibilities

• Serve as a bridge between the organization and the community.
• Listen to community feedback and provide insights to teams.
• Engage in outreach to raise awareness of the company’s values.
• Collaborate with teams to implement community engagement strategies.

Skills

Excellent interpersonal and communication skills

Strong knowledge of the local community and its culture

Ability to represent the company professionally

Active listening skills

Strong organizational skills

Flexibility to adapt to various engagement opportunities

Passion for community involvement

Education

Bachelor’s degree in community development, public relations, or communications

Tools

Google Docs

Job description

About TaskUs

TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies. Leveraging a cloud‑based infrastructure, TaskUs serves clients in sectors including social media, e‑commerce, gaming, streaming media, food delivery, ride‑sharing, HiTech, FinTech and HealthTech.

What We Offer

TaskUs prioritizes employee well‑being with competitive industry salaries and comprehensive benefits packages. Our inclusive culture encourages internal mobility and professional growth at all stages of an employee’s career.

Community Ambassador Role

As a Community Ambassador, you will build and nurture relationships within the community on behalf of TaskUs. Your priorities include representing and advocating for the company, promoting positive engagement, collaboration, and goodwill between the organization and the community. You will actively participate in community events, initiatives and partnerships to strengthen the company’s reputation, establish positive connections and contribute to overall growth and success.

• Serve as a bridge between the organization and the community, acting as a point of contact for community members, local organizations and stakeholders.
• Listen to community feedback, concerns and needs, providing insights to internal teams.
• Engage in community outreach activities to raise awareness of the company’s values, initiatives and contributions, enhancing the organization’s reputation and brand image.
• Collaborate with marketing and communications teams to develop and implement community engagement strategies and initiatives.

Required Qualifications

• Excellent interpersonal and communication skills.
• Strong knowledge and understanding of the local community, its culture and dynamics.
• Ability to represent the company in a professional and positive manner.
• Active listening skills to understand community needs and concerns.
• Strong organizational skills to plan and coordinate community events and activities.
• Flexibility to adapt to various community engagement opportunities and initiatives.
• Passion for community involvement and making a positive impact.

Preferred Qualifications

• Previous experience in community engagement, public relations or related fields.
• Familiarity with local government policies, regulations and community resources.
• Experience organizing and managing community events or initiatives.
• Ability to collaborate effectively with diverse groups and stakeholders.
• Knowledge of social media platforms and digital tools for community engagement.
• Familiarity with corporate social responsibility (CSR) principles and practices.
• Understanding of marketing and branding concepts to promote community involvement.

Education / Certifications

A bachelor’s degree in a relevant field such as community development, public relations, communications or a related discipline. Certifications or training in community engagement, public relations or related areas are a plus.

Work Location / Work Schedule / Travel

Manchester Office Based. Occasional travel may be required for meetings, conferences or client engagements as per business needs.

DEI

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Key Skills

• Sales Experience
• Marketing
• Customer Service
• Google Docs
• Serving Experience
• Retail Sales
• Android
• Product Demos
• Event Planning
• Events Management
• Event Marketing
• Dancing

Employment Type

Full‑Time