Communications Manager - 12 month FTC

Macmillan Cancer Support; City of Westminster; On-site; GBP 43,000 - 48,000; Full time

Job summary

A charitable organization in the UK is seeking a Communications Manager to develop and implement effective communication strategies. Responsibilities include crafting content, managing relationships with stakeholders, and addressing reputational issues. Candidates should have strong communication skills and a proven track record in strategic planning. This position offers a competitive salary ranging from £43,000 to £48,000.

Benefits

25 days holiday plus flexible bank holiday options

Flexible working patterns

Holiday buying and selling scheme

Qualifications

• Strong communication experience in a complex organization.
• Experience in strategic communication planning and execution.
• Ability to handle reputational issues and crisis communications.

Responsibilities

• Develop and implement insight-driven communication plans.
• Create and deliver content across channels with clarity.
• Build relationships with media and stakeholders to amplify the mission.
• Manage reputational issues and provide crisis response support.
• Lead projects and support strategic communication planning.

Skills

Strong multi-disciplinary communication experience

Proven track record in strategic communication planning

Excellent written and verbal communication skills

Ability to lead and collaborate effectively

Job description

£43,000 - £48,000

About us: At Macmillan, you'll find talented people working together to do whatever it takes to support people living with cancer. We're committed to finding better ways to help those in need. Our values are at the core of everything we do, guiding our actions and inspiring our thinking. Last year, Macmillan set a bold new vision: to ensure every person with cancer receives the best support today and to revolutionize cancer care for the future. With your help, we'll transform cancer care for good.

Role Purpose:

Macmillan Cancer Support is seeking a dynamic and strategic Communications Manager to develop and deliver impactful communications for internal and external audiences. Whether your background is in media agency work, social media, press activity, corporate communications, or experience in the corporate, public, or charity sectors, this is your opportunity to apply your creativity and strategic thinking to a cause that makes a difference. You will work across teams to craft compelling content, manage key stakeholders, and ensure Macmillan's voice remains clear, consistent, and trusted across multiple channels.

Key Responsibilities:

1. Develop and implement insight-driven communication plans that engage and inform key audiences.
2. Create and deliver content across owned and earned channels, ensuring clarity and impact.
3. Build strong relationships with media, stakeholders, and internal teams to amplify Macmillan's mission.
4. Manage reputational issues, providing expert advice and crisis response support.
5. Lead projects, work in matrix teams, and support strategic communication planning.
6. Evaluate and refine communication approaches to maximize reach and engagement.

Qualifications and Experience:

• Strong multi-disciplinary communication experience in a complex organization, in external (press and/or social media) or corporate communications.
• Proven track record in strategic communication planning and execution.
• Experience handling reputational issues and crisis communications.
• Excellent written and verbal communication skills, with the ability to translate complex topics.
• Ability to lead and collaborate effectively within cross-functional teams.

Benefits:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.
• Flexible working patterns, such as compressed hours and flexibility to work earlier or later around core hours of 10am-4pm.
• Holiday buying and selling scheme, life insurance, free wills, retail discounts, and more.