Communications Manager

La Fosse Associates; England; Hybrid; GBP 58,000 - 69,000; Full time

Job summary

A leading recruitment agency is looking for an experienced Communications & Engagement Manager in London. The role involves leading a national communications strategy, managing stakeholder engagement, and proactive crisis management. The ideal candidate should have strong PR experience and the ability to work with vulnerable individuals. This 10-month FTC offers a salary of £68,999 and a hybrid working model.

Qualifications

• Senior communications professional with strong PR, media, and crisis management experience.
• Experience working directly with vulnerable people or survivors.
• Proactive and adaptable, able to lead without direction.

Responsibilities

• Lead comms and stakeholder engagement strategy for a national programme.
• Act as a key interface with diocesan and cathedral safeguarding leads.
• Manage and coordinate PR suppliers, understanding risks and issues.
• Proactive crisis comms planning and stakeholder engagement meetings.

Skills

PR and media management

Crisis communication

Stakeholder engagement

Judgement and emotional intelligence

Job description

I’m supporting a high-profile national programme to hire an experienced Communications & Engagement Manager who can lead sensitive, complex and reputation-critical comms for a major Redress Scheme.

This is a rare opportunity to contribute to meaningful, visible change at a national level. The programme is closely observed by Parliament, the media and the wider public, so we’re looking for someone who can bring real clarity, structure and confidence to how the organisation communicates.

What the role involves:

• Leading comms and stakeholder engagement strategy across a large, national programme
• Acting as a key interface with diocesan and cathedral safeguarding leads, NCI teams and external media
• Managing and coordinating a PR supplier, understanding risks, hidden traps and reputation-critical issues
• Proactive crisis comms planning – not just reacting, but anticipating, preparing and mitigating
• Running stakeholder engagement meetings, including working with volunteer survivors to ensure lived experience shapes messaging
• Developing and maintaining FAQs, awareness campaigns and Scheme-launch materials
• Liaising across digital channels, press teams and comms colleagues to ensure consistent, sensitive communication
• Reporting engagement risks and insights into governance boards
• Supporting Scheme launch with robust strategic comms planning

Who will thrive in this role:

• A senior communications professional with strong PR, media and crisis management experience (potentially central gov)
• Someone who has worked directly with vulnerable people or survivors (any sector – social care, policing, local authority, domestic abuse, trauma-informed services, etc)
• A confident writer with excellent judgement, emotional intelligence and the ability to operate in high-stakes environments
• Someone proactive, structured, adaptable and able to take the lead without waiting for direction

Location: London (hybrid)

Length: 10-month FTC (project runs to Sept 2026)

Salary: £68,999

If you’re an experienced comms professional who wants to use your skills to support a meaningful, high-impact programme, please apply