Communications Business Partner - Part Time Job Share

Serco Limited; City Of London; Hybrid; GBP 50,000 - 65,000; Part time

Job summary

A leading public services company is seeking a Communications Business Partner in London to craft impactful content for internal and external communications. The ideal candidate will have 5+ years of experience in B2B environments and expertise in managing content across various platforms. This role is part-time, offering flexibility and attractive benefits including private healthcare and a company car.

Benefits

Company car

Private healthcare

Bonus scheme

Flexible working

Pension – 6%

Employee Assistance Programme

Qualifications

• 5+ years’ experience in a similar role in a B2B/professional services environment.
• Proven track record of generating compelling, pro-active content.
• Expertise in developing and distributing content across various channels.

Responsibilities

• Write and produce content tailored for specific audiences.
• Evaluate the success of campaigns using data.
• Develop communication plans for internal communication.

Skills

Strong communication skills

Project management skills

Content creation expertise

Analytical capabilities

Creative thinking

Job description

Overview

Communications Business Partner (Hybrid) – London, SW1E 5JL. Permanent, Part Time (3 days per week, job share: Monday–Wednesday). Band 3 / FTE £50,000; £65,000 depending on experience.

Here at Serco, we’re looking for a Communications Business Partner with a passion for crafting thoughtful, engaging content that makes a real impact both internally and externally. Working across our UK & Europe Division, Justice & Immigration (J&I) and Transport & Community Services (TCS) businesses, you’ll support senior leaders in communicating effectively with colleagues and help build Serco’s reputation and credibility with the outside world. Whether it’s shaping internal campaigns that boost employee engagement or creating clear, compelling external messaging, your words will help bring our purpose and values to life.

Responsibilities

• Write, edit and produce content and insights tailored for specific audiences that effectively differentiates Serco across key campaigns.
• Work with marketing and media managers to design content programs.
• Use data and insights to evaluate the success of campaigns.
• Produce compelling content across a range of external media.
• Develop and implement communication plans for internal communication to support increased employee engagement.
• Develop effective communication channels and content to communicate with employees, such as newsletters, brochures, face sheets, video and social media.
• Support mobilisation of new contracts through effective communications materials.
• Manage one direct report.

What you’ll need to do the role

• 5+ years’ experience operating in a similar role in a B2B/professional services environment.
• Proven track record of generating compelling, pro-active content which drives demonstrable business benefits.
• Strong communication and project management skills.
• Expertise in developing and distributing content across a range of channels and media.
• Analytical capabilities to identify problems and provide resolutions.
• Creative thinker, with the ability to handle large amounts of information and distil into compelling and easy to understand messages.

What we offer

• Company car
• Private healthcare
• Bonus scheme of 5% on target and 10% exceeding targets
• Flexible working considered
• Pension – 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion