Commercial Practitioner

Crown Commercial Service; Liverpool; Hybrid; GBP 48,000 - 54,000; Full time

Job summary

A public sector commercial organization seeks a Commercial Practitioner to manage commercial agreements and relationships with suppliers and customers. This role requires strong commercial acumen, problem-solving skills, and experience in category management. The successful candidate will lead initiatives and support the development of category strategies. Benefits include a competitive salary, generous pension scheme, remote work flexibility, and a minimum of 25 annual leave days.

Benefits

Competitive salary

Generous pension scheme

Flexibility to work remotely

Minimum 25 days annual leave

Qualifications

• Strong commercial acumen and data analysis skills.
• Experience managing category agreements for value delivery.
• Proven ability to lead supplier-customer activities.

Responsibilities

• Manage end-to-end Category management of Commercial Agreements.
• Lead supplier relationship and data reporting.
• Collaborate with suppliers for better buying behaviors.
• Develop and present category strategy to stakeholders.

Skills

Commercial acumen

Problem-solving

Supplier relationship management

Stakeholder influence

Organizational effectiveness

Job description

Job Title: Commercial Practitioner

Location: Norwich, Newport, Liverpool, Birmingham

Number of Vacancies: 2

Hours: Full Time / Compressed

Terms: Permanent

Salary: £48,027 – £53,310

Band: 4

Closing Date: 10/11/2025

Job Summary

Reporting to a Commercial Category Lead, the Commercial Practitioner is a key part of the Category team with responsibility for the effective day‑to‑day management of Commercial Agreements (frameworks). The role demands strong customer and supplier relationship management.

Directorate Overview

Commercial is the largest directorate in CCS, responsible for designing, implementing and managing commercial agreements that are used across the public sector. The directorate has delivered value to the public sector and helped customers spend more than £34 bn through agreements created and enjoy more than £3.5 bn in annual commercial benefits.

Team Summary

This role is part of a supportive team of highly experienced procurement and category management professionals managing over £34 bn of public sector spending across three categories.

Categories

Corporate Solutions – Management consultancy, legal advice, recruitment, training, translation, contact centre support and more.

Estates – Commercial agreements for housing and infrastructure, focusing on cost‑effectiveness, compliance and carbon net zero targets.

Technology – Advice and procurement support to enable digital transformation across the public sector.

Key Accountabilities

• Direct end‑to‑end Category management of Commercial Agreements.
• Lead supplier relationship management, collecting data, reporting, and identifying trends.
• Collaborate with suppliers to drive customer‑focused initiatives and better buying behaviours.
• Build strong relationships with key customers and support their commercial strategies.
• Support the Category Lead in developing and presenting category strategy to stakeholders.
• Implement initiatives and communication plans to retain and attract customers.
• Help develop team members, ensuring resilience through a matrix‑managed approach.
• Recommend and implement process improvements benefiting CCS and customers.
• Evaluate digital system data to identify value‑adding opportunities.
• Communicate effectively with audiences of varying seniority.
• Represent the commercial team on agreed initiatives.
• Assist in developing future commercial strategy and agreements.
• Travel to customer and supplier premises and CCS offices across the UK.

Essential Criteria (assessed at application stage)

• Strong commercial acumen and the ability to analyze data for informed decisions.
• Problem‑solving skills with a focus on efficiency and organisational effectiveness.
• Experience managing category/commercial agreements and delivering value for money.
• Proven ability to lead supplier and customer activities, influence stakeholders, and drive value for money.
• Capability to work under pressure in a complex political and commercial environment.

Success Profiles (assessed at interview)

Behaviours – Leadership, Working Together, Communicating and Influencing, Delivering at Pace, Managing a Quality Service.

Technical – Market Strategy, Contract and Supplier Management.

Benefits

• Competitive salary.
• Generous pension scheme.
• A discretionary non‑contractual performance‑related bonus.
• Flexibility to work remotely in addition to a fixed office location.
• Flexi‑time scheme for eligible bands.
• Minimum 25 days annual leave up to 30 days excluding bank holidays.

Selection Process

Candidates who are successful at the sift will be contacted post‑closing date. Interviews will be held on 1st December 2025 either at CCs office or via video conference. The process for full disclosure and support for all applicants is available on the CCS careers portal.

Contact

For further information please contact the CCS recruitment team through the Careers Hub or by emailing [e-mail].