Commercial Assistant

BGA; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic company in Swindon is seeking a Commercial Assistant to enhance customer relationships and support sales efforts. The successful candidate will manage internal sales requests, provide essential tools for the sales team, and analyze pricing strategies to boost sales effectiveness. This is an exciting opportunity for Customer Service Advisors looking to take on a proactive role in a fast-growing company.

Benefits

Competitive salary tailored to skills

Modern Swindon office environment

Growth opportunities in a fast-growing company

Supportive team culture

Workplace pension

On-site parking

Complimentary drinks & fruit

Service gifts for long tenure

Increased holiday for long service

Responsibilities

• Build relationships with customers to generate new sales.
• Analyze pricing and recommend adjustments.
• Conduct competitor analysis for offer improvements.
• Manage customer inquiries and requests.
• Assist Sales team with product queries.

Skills

Customer first approach

Excellent IT skills

Confident communication

Analytical problem solving

Time management

Organizational skills

Written and oral communication

Attention to detail

Process driven

Team working

Innovative thinking

Tools

Microsoft Excel

Job description

We are looking for a Commercial Assistant to work with both our UK and Export customers as well as our sales teams to help grow the business.

The Commercial Assistant will become the “go to person” for internal sales requests and will be involved in the sales funnel process, updating the CRM, ensuring all customer requests are kept up to date and giving the sales teams the right tools to ensure a high conversion rate.

This role would suit a Customer Service Advisor looking for a change in their career to a more proactive role.

Responsibilities will include:

• Building relationships with customers to generate new sales through gap analysis, price changes and new products/part numbers
• Analysing pricing and making recommendations based on pre-approved guidelines
• Competitor analysis and then changes to our offer as a result
• Customer management
• Build deep, trusted relationships with our key accounts
• Assist Sales team with product queries - this will include cross referencing, pricing, bill of contents enquiries and catalogue requests
  
  

Required skills:

• Customer first approach
• Excellent IT skills especially Microsoft Office and in particular Excel (formulas, pivot tables)
• Confident picking up the phone to customers around the world
• Analytical approach to problem solving
• Excellent time management and organisational skills
• Excellent written and oral communication skills
• Meticulous attention to detail
• Process driven individual
• Highly motivated
• Team working, able to build strong relationships
• Innovative thinker
  
  

What We Offer You:

• Competitive
  Salary: We’re open to tailoring the job offer to fit your skills and experience.
• Environment: Work from our modern Swindon offices.
• Growth Opportunities: Be part of an ambitious, fast-growing company.
• Supportive Team: Join a close-knit group that values fresh ideas, innovation, and teamwork
• Workplace pension
• On-site parking, Drinks & Fruit complimentary, Service gifts for 5,10,15 plus years
• Increased holiday for long service