College Community Support Officer

Chichester College Group; England; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading educational institution in England is looking for a College Community Support Officer to enhance student safety and wellbeing. This role requires engagement with students and the implementation of safeguarding practices. The ideal candidate will have experience working with young people and knowledge of relevant qualifications. Competitive pro rata salary offered.

Qualifications

• GCSE Maths and English Language or equivalent at C/4 grade or above.
• Level 3 qualification in a relevant subject area (e.g., Coaching, Health and Social Care, Youth Work).
• Experience working with young people and vulnerable adults.

Responsibilities

• Provide first response to incidents regarding challenging behaviour.
• Liaise with curriculum and support teams to provide advice.
• Promote positive behaviour in line with College core values.

Skills

Engaging hard-to-reach groups

Collaboration problem-solving

De-escalation techniques

CCTV operation

Education

GCSE Maths and English Language

Level 3 qualification in a relevant subject

Tools

Microsoft applications

Databases

Job description

Overview

Chichester College Group have an exciting opportunity to join us as a College Community Support Officer at our Brighton MET (East Campus). You will join on a term-time, permanent basis, and in return, we offer a competitive pro rata salary of £26,716 to £29,196 per annum (i.e. £22,194.83 - £24,255.14).

Are you a charismatic, determined and confident person who can engage hard to reach groups and disengaged students, and develop and coordinate activities that promote social cohesion and integration? If so, we need you for this high-profile role!

Role

As our College Community Support Officer, you will provide a familiar, visible, consistent and accessible presence for students, staff and visitors across the College site and be a focal point in relation to personal safety, wellbeing, supervision and security. You will become an integral part of the Student Wellbeing team, encouraging increased community confidence and cohesion.

Key Responsibilities

• Provide first response to incidents regarding challenging behaviour and safeguarding across the College site.
• Be aware of areas of concern and assist managers or appropriate College staff to adopt a collaborative problem solving approach, implement de-escalation techniques and restorative justice where appropriate.
• Liaise with curriculum and support teams to provide advice, guidance and holistic support to students and staff.
• Promote positive behaviour in line with the College core values.
• Maintain accurate records.
• Liaise with external organisations as appropriate (e.g., contribution to internal events for road safety, wellbeing and e-safety).
• Where applicable, work with Closed Circuit TV (CCTV) and related radio links or watch schemes to provide proactive and regular support across the College and, where appropriate, in the local community.
• Make referrals to external agencies such as police and social services to ensure multi-agency working for student safety.

Qualifications and Experience

• GCSE Maths and English Language or equivalent at C/4 grade or above.
• Level 3 qualification in a relevant subject area (e.g., Coaching, Health and Social Care, Youth Work).
• Experience of working with young people (including 14–19 year olds) and vulnerable adults.
• Experience of working with challenging behaviour on site.
• Experience delivering training in the workplace.
• Experience dealing with disclosures and making referrals to external agencies regarding safeguarding matters.
• Knowledge of Microsoft applications and databases.
• Knowledge of Safeguarding Children and Vulnerable Adults, including Prevent.

Application and Requirements

Closing date: Monday 15 September 2025.

Please note that your CV is used to populate parts of the application form; ensure all information is accurate. All posts are subject to an enhanced Disclosure and Barring Service check, which may include checks of the barred lists and any relevant overseas checks.

As a user of the disability confidence scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.