Clinical Support Worker (FTC) | Homerton Healthcare NHS Foundation Trust

Homerton University Hospital NHS Foundation Trust; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in London is seeking a Health Care Assistant to support the delivery of patient-centered care in the Children’s Outpatients Department. The ideal candidate will assist in clinic processes, take vital measurements, and ensure a safe environment for families. Qualifications include a valid Care Certificate and a signed competency book. Join a team committed to outdated standards and patient satisfaction.

Benefits

Comprehensive hospital services

Professional development opportunities

Inclusive working environment

Qualifications

• Hold a valid Care Certificate (online certificates are not accepted).
• Have a signed competency book.

Responsibilities

• Welcome and guide children and families, explaining clinic processes.
• Take and record measurements and vital signs.
• Prepare and restock clinic rooms, ensuring cleanliness.

Skills

Valid Care Certificate

Signed competency book

Job description

Overview

The Health Care Assistant at Hackney Ark and Children’s Outpatients Department plays a key role in supporting the delivery of high-quality, patient-centred care for children and their families. Working closely with the multidisciplinary team, the post holder will provide clinical and non-clinical assistance, from taking observations and measurements to preparing clinic rooms and ensuring a safe, welcoming environment. They will contribute to a positive patient experience by supporting families through the clinic process, maintaining accurate records, assisting with clinical procedures, and upholding infection control and safeguarding standards.

What We’re Looking For

• Hold a valid Care Certificate (please note: online certificates are not accepted)
• Have a signed competency book

Key Responsibilities

• Welcome and guide children and families, explaining clinic processes.
• Take and record measurements (height, weight, head circumference) and vital signs.
• Monitor observations, report abnormalities, and assist with clinical procedures (venepuncture, ECG, endoscope), specifically at Children\'s Outpatients Department.
• Prepare and restock clinic rooms, ensuring cleanliness and adherence to infection control policies.
• Order and manage stock, including PPE and medical supplies.
• Maintain accurate patient records in line with Trust standards.
• Support specimen collection and order investigation requests.
• Clean toys and maintain a safe, child-friendly environment.
• Identify and report safeguarding concerns, incidents, or faulty equipment.
• Participate in team meetings, training, audits, and service development.
• Assist in orientating new staff and contribute to team development activities.
• Work flexibly at Hackney Ark (Predominately) and Children’s Outpatients as required.

Important Information

Due to the high number of applications we receive, this vacancy may close earlier than the advertised closing date – we encourage you to apply as soon as possible.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard\'s Hospital and the Mary Seacole Nursing Home. Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times. We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits. Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

This advert closes on Monday 6 Oct 2025