Clinical Support Officer

Bradford District Care NHS Foundation Trust; Exley Head; On-site; GBP 20,000 - 28,000; Full time

Job summary

A healthcare provider in the UK seeks a clinical support worker to assist with patients and support the dental clinical team. Responsibilities include booking patients, liaising with different stakeholders, and providing administrative support. The ideal candidate will have a passion for aiding vulnerable patients and be comfortable with using clinical systems. Flexible working arrangements and various benefits are offered.

Benefits

Increased mileage rates

Health and wellbeing support packages

Development and learning opportunities

Qualifications

• Passion for working with vulnerable and medically complex patients.
• Ability to use dental services clinical system.
• Strong communication skills for liaising with stakeholders.

Responsibilities

• Use the dental services clinical system to book patients.
• Liaise with stakeholders such as dental laboratories and interpreters.
• Provide administrative support to the clinical team.

Job description

Overview

The Community Dental service has an exciting opportunity for a clinical support worker. This role is ideal for someone with a passion for working with vulnerable and medically complex patients. As an award winning service we offer high quality dental care to people who are unable to access a 'high street' NHS dentist, due to their additional needs.

The post holder will use the dental services clinical system to book patients, liaise with other stakeholders such as dental laboratories, interpreters, patient transport etc., and provide administrative support to our Consultants, Specialists, Dentists and Dental Therapists. There will be the opportunity to enhance your skills to enable you to support our clinicians when using our dental clinical system. The Community Dental Service provides mandatory training and supervision, which will support your progression within the service. We provide a varied and competency based induction programme to support you in your development within the service.

Responsibilities

• Use the dental services clinical system to book patients and support clinical activity.
• Liaise with stakeholders such as dental laboratories, interpreters, patient transport, etc.
• Provide administrative support to Consultants, Specialists, Dentists and Dental Therapists.
• Provide and co-ordinate an efficient customer focused reception service, including a range of secretarial, clerical and administrative duties to support the dental clinical team.
• Travel across Bradford and Airedale district as required to undertake duties.

Working arrangements and travel

We have seven sites across Bradford and Airedale. Travel across the district is a requirement of the role to undertake the range of duties specified within the job description.

Values

We Care - We act with respect and empathy, and always value difference; We Listen - We understand people's views and respond to their individual needs; We Deliver - We develop and provide excellent services and support our partners.

Additional information

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a range of benefits including increased mileage rates for > 3500, a wide range of health and wellbeing support packages, and a range of internal and external development and learning opportunities. We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme. Bradford District Care NHS Foundation Trust is dedicated to environmental and social sustainability through its Green Plan, and all staff are encouraged to participate in training and quality improvement activities.

Right to work and sponsorship

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. Prior to appointment you will be asked to provide confirmation of your right to work and reside in the UK. Ongoing employment requires you to notify your manager of any changes to your right to work status. The Trust reserves the right to close the vacancy early if a significant number of applications are received and to ensure eligibility for sponsorship in line with Home Office requirements.

Equality and sustainability

Bradford District Care Trust encourages applicants from all backgrounds and is keen to reflect the population it serves. Applications are encouraged from Black and minority ethnic groups, but selection remains on merit and in accordance with the Trust recruitment policy. The Trust is committed to environmental and social sustainability and asks staff to participate in sustainable quality improvement across all service areas and activities.