Client Support Administrator

Additional Resources Ltd; City Of London; On-site; GBP 25,000 - 28,000; Part time

Job summary

A well-established accountancy firm is seeking a Practice Administrator to join their team in London. In this part-time role, you will provide day-to-day administrative support, manage client interactions, and assist senior staff. Ideal candidates will have experience in client support roles and demonstrate excellent time management skills. Competitive salary and benefits are offered in a friendly work environment.

Benefits

Competitive salary

Casual dress environment

Company pension scheme

Supportive workplace culture

Qualifications

• 3 years of experience in an office environment.
• Prior experience in a client support or administrative role.
• Professional yet approachable manner.

Responsibilities

• Act as the first point of contact with clients.
• Monitor deadlines and compliance requirements.
• Provide PA support to the Director.

Skills

Client Support Administration

Office Management

Customer Service

Time Management

Job description

Overview

An excellent opportunity has arisen for a Practice Administrator /Client Support Administrator to join a well-established accountancy firm providing tailored tax and accounting services for businesses, self-employed professionals, and individuals with particular expertise in cloud-based solutions.

As a Practice Administrator /Client Support Administrator, you will be providing day-to-day administrative support across the practice, ensuring smooth operations and assisting senior staff. This part-time role offers benefits and a salary range of £25,000 - £28,000 (pro-rata) working between 9.30am and 3.30pm.

Responsibilities

• Acting as a first point of contact with clients via telephone, email, and in person.
• Supporting the onboarding process for new clients and handling incoming and outgoing post.
• Assisting with monitoring deadlines and compliance requirements.
• Liaising with HMRC and Companies House on administrative matters.
• Managing invoicing and chasing outstanding payments.
• Overseeing compliance documentation, including anti-money laundering requirements.
• Providing PA support to the Director, including diary management and monitoring emails.

What we are looking for

• Previously worked as a Client Support Administrator, Practice Administrator, Administrative Assistant, Office Administrator, Admin Assistant, Practice Coordinator, Client Services Administrator, Client Administrator, Business Support Administrator or in a similar role.
• Experience within an accountancy practice, legal firm, financial services or other professional services companies.
• Have 3 years of experience in an office environment.
• Willingness to learn and undertake training for new responsibilities.
• Professional yet approachable manner.
• Ability to manage workload effectively in a part-time capacity.

What's on offer

• Competitive salary
• Casual dress environment.
• Company pension scheme.
• A supportive and friendly workplace culture.

This is a fantastic opportunity to join a thriving organisation and play a key role in their continued success.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.