Client Relationship Director – Aviva Wealth

Aviva Investors; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Client Relationship Director to oversee strategic partnerships and enhance collaboration with key clients. This role is pivotal in bridging communication between teams and ensuring that client needs are effectively met. The ideal candidate will bring a wealth of experience in relationship management, project delivery, and cross-cultural communication, fostering authentic connections that drive successful outcomes. Join a dynamic environment where your expertise will make a significant impact in the financial services sector, contributing to innovative solutions and strategic initiatives.

Qualifications

• Strong background in client relationship management and strategic partnerships.
• Experience in project delivery and internal coordination.

Responsibilities

• Manage strategic partnerships and represent Aviva Investors to clients.
• Build trusted relationships and ensure alignment of priorities.

Skills

Client Relationship Management

Strategic Collaboration

Project Delivery

Cross-Cultural Communication

Emotional Intelligence

Education

BSc in Business Administration

MSc in Management

CFA Certificate in ESG Investing

CFA Certificate in Private Markets and Alternative Investments

Job description

Client Relationship Director – Aviva Wealth

Work location

Joined Aviva Investors

2018

Joined The Industry

2017

Biography

Main responsibilities

As client relationship director for Aviva Wealth, I’m responsible for managing the strategic partnership between Aviva Investors and one of our most important clients – Aviva itself. That means representing Aviva Investors in front of Aviva Wealth colleagues, and just as critically, advocating for their needs within our business.

My role spans strategic collaboration, project delivery, internal coordination, and shaping the business narrative across a wide range of initiatives.

I focus on building trusted relationships, offering clear insight and feedback, and ensuring our propositions and priorities are aligned and well executed. At its core, this role is about being the bridge – connecting people, plans, and purpose to deliver great outcomes for both sides.

I joined Aviva in 2015 through the Global Graduate Leadership Programme, starting out in Milan as business manager to the Italian CEO. From there, I moved to Aviva Investors Singapore, working across APAC as a client relationship manager. I relocated to London in 2021, and today I lead the relationship with Aviva Wealth.

Before joining the industry, I worked at Microsoft and Robert Bosch.

I hold a BSc in Business Administration from Milan and an MSc in Management from Lisbon. Since moving into financial services, I’ve completed the CFA Certificate in ESG Investing and am currently pursuing the CFA Certificate in Private Markets and Alternative Investments.

Working across Europe and Asia has helped me develop strong cross-cultural and emotional intelligence – skills I rely on daily in a business built on collaboration. I believe the most successful relationships are built on authenticity, and that’s something I bring to every interaction.