Client Quality Manager

PrimeVigilance; Guildford; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global clinical services company in the United Kingdom is seeking a Client Quality Manager responsible for implementing and maintaining quality systems for client projects. The ideal candidate will have a Life Sciences degree and strong pharmacovigilance experience. Responsibilities include oversight of quality activities, managing client relations, and supporting junior team members in a collaborative environment that emphasizes personal and professional growth.

Benefits

Training and career development opportunities

Strong emphasis on personal and professional growth

Friendly, supportive working environment

Qualifications

• Strong previous pharmacovigilance experience including quality and compliance experience within a GxP environment.
• Must have leadership qualities with line management experience.
• Good organizational skills and excellent communication skills.

Responsibilities

• Oversight of all project related quality activities.
• Drive project quality improvement and provide quality advice.
• Manage client relationships including oversight for quality related activities.

Skills

Organizational skills

Attention to detail

Excellent communications

Leadership qualities

IT skills

Education

Life Sciences degree

Job description

Job Description

The Client Quality Manager (CQM) is primarily responsible for the implementation and maintenance of the quality system and training for their assigned client projects, ensuring that the project maintains compliance with global regulations, legislation, PrimeVigilance and Client requirements. They drive quality

Core responsibilities

• Oversight of all project related quality activities
• Drive project related quality improvement and providing quality advice
• Client management including direct oversight for client quality related activities for project.
• Develop and maintain a project specific Quality Management Plan.
• May act as main point of contact for all audit related activities for project and involvement in Deviation and CAPA Management responsibilities
• Ensures relevant quality KPIs are established and monitored
• Provide quality content and analysis for project monthly reports
• Working closely with Quality Management, Quality Assurance and Audit Management teams ensuring all aspects of company and client’s QMS are adhered to by the Project.
• Supporting junior members of the team and possible line management responsibilities, involvement in training of employees on client projects

Qualifications

• Life Sciences degree
• Strong previous pharmacovigilance experience including quality and compliance experience within a GxP environment
• Good organisational skills, attention to detail and excellent communications skills
• Must have leadership qualities (Line Management experience is desirable)
• Good IT skills

Additional Information

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human‑centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.

We offer :

• Training and career development opportunities internally
• Strong emphasis on personal and professional growth
• Friendly, supportive working environment
• Opportunity to work with colleagues based all over the world, with English as the company language

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!

• Quality
• Integrity & Trust
• Drive & Passion
• Agility & Responsiveness
• Belonging
• Collaborative Partnerships

Come and join us in this exciting journey to make a positive impact in patient’s lives. We look forward to welcoming your application.