Client Liaison Manager

NHS; Aldridge; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading healthcare provider in Aldridge seeks a Client Liaison Manager to manage sales and marketing processes, ensuring effective operation and maximization of revenue. The ideal candidate will have strong interpersonal skills, negotiation experience, and a full UK driving license. This full-time permanent role offers a competitive salary and a supportive work environment.

Qualifications

• Possess a full UK driving license and a clean record.
• Be able to negotiate with skill and expertise.
• Possess effective interpersonal skills and a professional telephone manner.
• Be able to prioritise your own workload.
• Ideally have a background in a previous sales position.

Responsibilities

• Ensure sales targets and marketing deadlines are met according to brand standards.
• Assist with sales and marketing inquiries from colleagues and customers.
• Manage the information on potential members' pipeline.
• Develop new contacts and maintain relationships with key care influences.

Skills

Negotiation

Interpersonal skills

Time management

Job description

Overview

The Client Liaison Manager role at Avery Healthcare involves managing the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base, and maximizing revenue.

Salary: £12.70 an hour. Contract: Permanent. Working pattern: Full-time. Location: Avery Healthcare, Aldridge, WS9 8UH. Date posted: 28 September 2025.

About the role

Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue. Other responsibilities will include ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards, assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels, managing and keeping up to date the information on the pipeline of potential members, and developing new contacts and maintain regular and close contacts with all key care influences.

Responsibilities

• Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards.
• Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
• Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue.
• Developing new contacts and maintaining regular and close contacts with all key care influences.

About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Essential criteria:

• Have a full UK driving license and a clean record
• Be able to negotiate with skill and expertise
• Possess effective interpersonal skills and a professional telephone manner
• Be able to prioritise your own workload
• Ideally have a background in a previous sales position

About Avery

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes—we are a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day.

Please note

This role requires:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Disclosures

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a submission for Disclosure to the DBS will be made to check for any previous criminal convictions.