Client Advisor

KD Recruitment; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing insurance firm in the Malton area seeks a Client Advisor to assist businesses with their insurance needs. In this role, you will process and administer insurance policies, manage customer interactions, and ensure timely payments. Ideal candidates will have insurance experience and strong customer service skills. The company offers hybrid working and benefits including 24 days holiday plus bank holidays.

Benefits

24 days holiday plus bank holidays

Healthcare scheme

Death in service policy

Additional leave over Christmas and New Year

Responsibilities

• Speak to new and existing customers over the telephone and via email.
• Process and administer all insurance policies within the department.
• Handle new insurance business administration, renewals, and claims.
• Collect payments in line with company and client expectations.
• Liaise with insurers and keep clients informed.

Skills

Previous experience in Insurance

Excellent customer service skills (written and verbal)

Fully computer literate with MS Office

Ability to learn new systems and processes

Job description

Overview

Are you looking for a Client Advisor job within insurance where you can support businesses with their insurance needs across a number of different sectors? Do you live in the Malton area and looking to work for an organisation that offers hybrid working?

Are you looking to work for a family run growing business that puts its people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in.

We are recruiting for a forward-thinking insurance business that have sites in Hull and Malton, and are currently looking to increase headcount within this key department looking after its Commercial business as a Client Advisor.

What the Insurance Client Advisor job involves

• Speaking to new and existing customers over the telephone and via email
• Processing and administration of all insurance policies within the department.
• Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers.
• Collecting payments in line with the Company and client expectations.
• Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages

Skills required

• Previous experience or working within Insurance is essential
• Excellent customer service skills both written and verbal
• Fully computer literate with MS Office
• Able to learn new systems and processes

Other information

• Monday to Friday 8.30 5.00
• Hybrid working available after initial probation and training
• 24 days holiday plus bank holidays
• Additional annual leave is given over Christmas and New Year
• Healthcare scheme and a death in service policy

This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.

Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.

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