Clerk Receptionist

Gateshead Health NHS Foundation Trust; Gateshead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare trust in the UK is seeking an enthusiastic individual with administration experience to join their Women's Health Team at Queen Elizabeth Hospital in Gateshead. This role involves providing efficient clerical support and data entry to the clinic's computer systems, while maintaining communication with staff and patients. The ideal candidate should possess good communication skills and enjoy working as part of a team. Opportunities for professional growth within a supportive environment are also available.

Responsibilities

• Provide efficient clerical support to Medical & Nursing staff within Women's Health Clinic.
• Responsible for all data entry to Careflow/Maternity Badger/RIS systems.
• Communicate with patients attending Women's Health Clinic/Maternity.

Skills

Good communication and interpersonal skills

Good telephone skills

Ability to work well as a team member

Enthusiastic and highly motivated

Experience in a hospital/care environment

Job description

We are looking to recruit a highly motivated and enthusiastic person with administration experience to join our Women's health Team at Queen Elizabeth Hospital in Gateshead.

Main duties of the job

• To provide an efficient, friendly & confidential service to Outpatient clinics and to provide an efficient & effective clerical support to Medical & Nursing staff within Women's Health Clinic/Maternity.
• To be responsible for all data entry to Careflow/Maternity Badger/RIS Computer systems and other related duties with regards to the computer systems.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Job responsibilities

• To communicate with all staff within the hospital/community setting
• To communicate with all patients who attend Womens Health Clinic/Maternity
• To provide clerical support to Medical & Nursing staff within Womens Health Clinic/Maternity
• To be responsible for all data entry onto Careflow/Maternity Badger for activity generated by community midwives
• To undertake clerical duties at the direction of senior staffAt all times act in a professional manner in accordance with Trust

Person Specification

Experience

Skills

• Good communication and interpersonal skills
• Good telephone skills
• Ability to work well as a team member
• Enthusiastic and highly motivated
• Experience in a hospital/care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.