Clerical Officer Apprentice, Sun Health Care, Huddersfield Road, Barnsley

Barnsley College; Barnsley; On-site; GBP 10,000 - 40,000; Full time

Job summary

An educational institution is seeking a motivated Administrator Apprentice in Barnsley. You'll assist with day-to-day clerical tasks and learn essential administrative skills while receiving support from professionals. The role involves managing phone inquiries, scheduling appointments, maintaining records, and handling office supplies, with opportunities for personal development in a supportive environment.

Responsibilities

• Answer and direct phone calls, take messages, and field inquiries.
• Meet, greet, and assist visitors in a professional manner.
• Manage correspondence and maintain filing system.
• Assist in scheduling appointments and meetings.
• Coordinate office supplies and maintain inventory.
• Scanning, photocopying, and producing name badges.
• Assist with data entry tasks.
• Organize and coordinate office events and meetings.
• Maintain office records and databases.
• Assist with basic bookkeeping tasks.
• Maintain confidentiality and oversee sensitive information.

Skills

Professional conduct

Deadline management

Attention to detail

Organizational skills

Independence

Teamwork

Microsoft Office Suite

Education

IT qualification desirable

English and Maths GCSE grade 4/C or above

Job description

Overview

We’re offering an exciting opportunity for a motivated and enthusiastic individual to join our team as an Administrator Apprentice. As an Administrator Apprentice, you’ll play a key role in supporting the day-to-day operations of our team. You’ll learn essential administrative skills while working alongside experienced professionals who will support your development every step of the way.

To provide clerical support to the Head Office Function. This is a pivotal role to ensuring the smooth functioning within the office. The Clerical Officer will provide clerical support to various departments within the company and assist in maintaining a professional and efficient office environment.

Key Tasks

• Answering and directing phone calls, taking messages, and fielding enquiries.
• Meeting, greeting, and assisting visitors, clients, and employees in a professional manner.
• Managing correspondence and maintaining a well-organised filing system.
• Assisting in scheduling appointments, meetings, and general office duties.
• Coordinating office supplies and ensuring inventory levels are maintained.
• Scanning, photocopying, and producing name badges.
• Assisting with various tasks, data entry.
• Assisting in organising and coordinating office events and meetings.
• Maintaining office records and databases.
• Assisting with basic bookkeeping tasks, such as preparing service users monies and recording accurately on database and accountancy software.
• Maintaining confidentiality and overseeing sensitive information with professionalism and integrity.
• This list is not exhaustive and there may be other tasks deemed necessary as appropriate.

Skills & Abilities

• Conduct themselves in a professional manner both in person and on the telephone
• Ability to meet deadlines whilst at times working under pressure
• Carry out tasks with accuracy and pay attention to detail
• Good organisational skills
• Work independently
• Work as part of a broader team
• Good working knowledge of Microsoft Office Suite

Qualifications

• IT qualification desirable
• English and Maths GCSE grade 4/C or above or equivalent functional skills

Working week

37.5 Hours per week. Working pattern to be confirmed.

Apprenticeship

Apprenticeship standard: Customer Service Practitioner Apprenticeship Level 2
Duration of apprenticeship: 11 months.

About the employer

We specialise in nursing and residential care homes and community support services. We support adults with learning or physical disabilities, mental health needs, autism, elderly people and those with dementia.