Cleaning Operations Team Leader

NHS; Torquay; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in Torquay is seeking a Cleaning Operations Team Leader to manage cleaning staff and ensure adherence to NHS cleanliness standards. The role involves supporting daily operations, providing excellent customer service, and implementing cleaning policies. Candidates should have a minimum of two years leading a cleaning team and relevant qualifications. A commitment to maintaining a safe environment for patients and staff is essential. The position offers a salary range of £24,937 to £26,598 per annum.

Qualifications

• Minimum 2 years leading a cleaning operations team.
• Relevant leadership qualification or experience in a similar role.

Responsibilities

• Support day-to-day management of cleaning staff.
• Ensure high standards of cleaning services.
• Comply with NHS National Standards of Cleanliness.

Skills

Leadership

Team management

Customer service

Communication

Education

NVQ Hospitality or Leadership or equivalent

Job description

Cleaning Operations Team Leader

Closing date: 04 January 2026

Our Cleaning Operations Team Leader will be reporting to the Deputy Cleaning Operations Manager, covering rota shifts from 06:00 to 20:00, seven days a week.

The role supports the day‑to‑day management of our WTE Healthcare Cleaning staff and is essential to maintaining the Trust’s cleaning and infection control policies, ensuring a clean and safe environment for patients, staff and visitors.

Main duties of the job

• Be visible on the shop floor, supporting staff and carrying out visual inspections of cleaning standards.
• Ensure cleaning tasks and sign‑off sheets are completed to required standards.
• Under the direction of the Deputy Cleaning Manager, support the delivery of the highest standard of cleaning services to patients, staff and visitors.
• Play a key role in implementing the new cleaning operations service model, ensuring high‑quality services are delivered to NHS National Standards of Cleanliness and the Trust’s Infection Control policies.

About us

We are a caring, inclusive and quality‑focused organisation committed to solutions and people’s strengths. We encourage innovation and change wherever it can drive improvement. Working with us means experiencing the beauty of Devon and a supportive work/life balance.

Job responsibilities

Provide excellent customer service to patients, colleagues and the public. Communicate effectively with all levels of staff, participate in meetings, support the Cleaning Operations team by cascading information, maintain good handover processes, respond positively to external inspections, manage incidents and promote infection control awareness. Ensure waste is correctly sorted and reports are acted upon. Work collaboratively with clinical and non‑clinical staff to gain access to cleaning areas.

Person specification

Experience

• Leading a cleaning operations team (minimum 2 years).
• NVQ Hospitality or Leadership, or equivalent qualification.

Essential

• Leadership qualification or relevant experience in a similar role.

Desirable

• Experience in a similar environment (minimum 2 years).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a DBS check will be required.

Employer details

Torbay and South Devon NHS Foundation Trust
Address: Torbay, Lowes Bridge, Torquay, TQ2 7AA
Website: https://www.torbayandsouthdevon.nhs.uk

Salary: £24,937 – £26,598 per annum, pro rata.