Claims Handler CH1

Keoghs Llp; Liverpool; On-site; GBP 8,000 - 10,000; Full time

Job summary

A prominent legal firm is seeking a claims handler to join their Casualty Team in Liverpool. You will manage a caseload of Public Liability claims, ensuring quality standards and productivity. The ideal candidate will have relevant experience or a law degree, with strong attention to detail and communication skills. The role offers 25 days holiday, health plans, and pension contributions, with a focus on a supportive workplace culture.

Benefits

25 days holiday per year

Health cash plan

Mental health support

Pension contributions

Cycle to Work Scheme

Gym Flex

Season Ticket Loan

Qualifications

• 6 months relevant experience or a law degree or equivalent.
• Excellent attention to detail in case management.
• Strong communication and negotiation skills are essential.

Responsibilities

• Proactively manage a caseload of Public Liability & Property Damage claims.
• Maintain accurate data on the relevant case management system.
• Ensure compliance with client SLA's.

Skills

Attention to detail

Strong communication skills

Organizational skills

Negotiation skills

Client care skills

Ability to manage workload

Teamwork

Education

Law degree or equivalent

6 months relevant experience

Job description

Ready to take your legal career to the next level? If so we are seeking a claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Responsibilities

• Proactively manage a caseload of Public Liability & Property Damage claims.
• Maintain accurate data on relevant case management system.
• Comply with set client SLA's.
• Ensure quality service standards and productivity levels are maintained to a high standard.
• Undertake appropriate additional tasks provided by the Team Leader.

Working Hours

35 hours per week. Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool Office.

Qualifications

• 6 months relevant experience or law degree or equivalent.
• Excellent attention to detail.
• Strong communication and negotiation skills.
• Strong organisational skills.
• Excellent client care and customer service skills.
• Ability to manage own volume workload via task management.
• Ability to work as a team and independently.

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

• We are connected.
• We are dynamic.
• We are innovative.
• We succeed together.

Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days).
• Simply Health Care Cash Plan.
• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing.
• Death In Service - after 1 year’s service.
• Pension Contribution based 5% Employee / 3% Employer.
• Cycle to Work Scheme.
• Tech Scheme.
• Season Ticket Loan.
• Gym Flex.
• Access to Online Discount Sites.
• Discounted Gourmet Society Membership.
• Discounted Tickets for Merlin Attractions nationwide.
• Discounts at local retail outlets.
• After successfully completing probation.