Claims Auditor

Acorn Insurance Ltd; Liverpool City Region; Hybrid; GBP 31,000 - 44,000; Full time

Job summary

A leading insurance company in Liverpool is seeking a Claims Auditor. This role involves ensuring regulatory compliance, engaging with teams to improve quality, and producing insightful reports. The ideal candidate will have strong knowledge of FCA regulations and skills in claims governance. Offering flexible working options and annual bonuses, this position is an excellent opportunity for career growth.

Benefits

Annual bonus up to £2000

Inclusive work environment

Qualifications

• Must be able to stay updated on FCA and FOS regulations.
• Experience with audit activities and reporting.

Responsibilities

• Ensure regulatory compliance and governance controls.
• Identify root causes of issues with Claims Handlers.
• Produce reports to drive business improvements.

Skills

Regulatory Compliance

Quality Assurance

Claims Governance

Education

Graduate or Post-Study Work visa

Job description

Overview

Job Title: Claims Auditor

Location: Liverpool, with hybrid working

Salary: 31,349 - 43,750, plus an up to 2000 annual bonus

Job Type: Full-time

About us

Acorn is committed to a people-first approach with a strong culture and offers real career progression. The company has been recognized as a "Great Place to Work 2024/25" , and a "Best Place to Work for Development" and for "Women". They are also a signatory of the Armed Forces Covenant.

About the role

The Claims Auditor works closely with the Claims Audit Lead to ensure the company's regulatory compliance and governance controls are effective. This role involves engaging with Claims Handlers and other staff to identify root causes of issues and working with team leaders to improve their quality reviewing skills. You will also contribute to planning audit activities and delivering agreed-upon audits. The position also requires you to produce insightful reports with the Claims Audit Lead and Governance Manager to drive business improvements. Additionally, you will support the Claims Audit Lead with oversight of the Quality Performance System.

About you

The ideal candidate will be an integral part of the Claims Governance Team. You must be able to stay updated on changes in FCA and FOS regulations and provide support for understanding root causes.

What we offer

• Up to 2000 annual bonus, paid quarterly.
• DBS and financial checks are a part of the application process.
• The company is committed to creating an inclusive and supportive work environment and is happy to consider reasonable adjustments.

Additional Information

Working hours are

37.5 hours a week, Monday to Friday from 9 am to 5:30 pm. Remote work with occasional travel is also an option for those who cannot regularly commute to Liverpool or Sevenoaks. Due to comprehensive training, applicants must have at least one year remaining on their Graduate or Post-Study Work visa, as the company is unable to offer visa sponsorship.

Candidates with experience

Candidates with experience in: Claims Auditor, Claims Governance, Regulatory Compliance, Insurance Auditor, Financial Auditor, Risk Management, Quality Assurance, and Compliance Officer may also be considered for this role.