CIO Office Lead

AXA UK plc; Bristol; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A leading financial services provider in the UK seeks a talented CIO Office Lead to support the Chief Information Officer in delivering excellence across Technology, Data, Security, and Operations. The role involves leading projects, engaging with senior leaders, and offering strategic insights to influence technology landscape decisions. Ideal candidates will have experience in senior business support roles and strong analytical and communication skills. Competitive salary up to £50,000 is offered along with comprehensive benefits including bonuses and health cover.

Benefits

Competitive annual salary

Annual bonus

Contributory pension scheme

Private health cover

28 days annual leave plus Bank Holidays

Qualifications

• Proven experience within a CIO office or similar senior business support role.
• Ability to prioritize effectively in a fast-paced environment.
• A strong understanding of AXA UK & Ireland's business landscape.

Responsibilities

• Lead and support key strategic projects.
• Prepare briefing materials and presentations.
• Track and manage department actions to meet commitments.

Skills

Analytical skills

Relationship management

Communication skills

Project management expertise

Presentation abilities

Job description

Responsibilities

• Lead and support key strategic projects on behalf of the CIO, collaborating across UK & Ireland teams to deliver solutions.
• Prepare briefing materials, presentations, and messages to ensure clear, impactful communication with internal and external stakeholders.
• Track and manage department actions to ensure commitments are met on time.
• Drive our People agenda by supporting local initiatives and leveraging wider UK&I programs.
• Build strong relationships with senior stakeholders and produce reports for the COO Executive Committee to inform strategic decisions.
• Identify and investigate risks related to financial, regulatory, customer, and reputational issues.
• Lead operational projects, initiatives, and team development efforts to enhance resources and capabilities.
• Coordinate cross-team activities, strategic planning, and reporting to ensure alignment with business goals.
• Manage workforce planning, recruitment, and skills development to ensure our team is equipped for future success.

Qualifications

• Proven experience working within a CIO office or similar senior business support role.
• Strong analytical skills with the ability to quickly understand complex issues.
• Excellent relationship management, influencing, and communication skills.
• High-impact presentation and negotiation abilities.
• Demonstrated project management expertise, with a delivery-focused mindset.
• Ability to prioritise effectively in a fast-paced, high-volume environment.
• Comfort with ambiguity and using judgment to navigate complex situations.
• A passion for continuous improvement and delivering high-quality work.
• A strong understanding of AXA UK & Ireland's business landscape, including IT, Security, Change, and Operations.

Overview

Are you passionate about shaping technology strategy, driving impactful projects, and working alongside senior leaders in a dynamic environment? AXA UK is looking for a talented and motivated CIO Office Lead to join our team and support the UK Chief Information Officer (CIO) in delivering excellence across our Technology, Data, Security, Risk, and Operational functions.

This role offers a unique career development opportunity, providing close exposure to strategic decision making and the chance to influence the future of our technology landscape. You\'ll work directly with senior leaders, gaining insight into governance forums, industry best practices, and our relationships with regulators and the AXA Group. You\'ll be at the heart of our operations, helping to shape initiatives that impact AXA UK's growth and innovation.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You\'ll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

AXA UK Support Functions power AXA\'s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you\'ve got heaps of experience and qualifications behind you, or you\'re just starting out, we\'ll give you the support and opportunities to help you grow and develop with confidence.

At AXA we have a culture of trust, respect and care, where everyone belongs. We have an ambition to become one of the most inspiring companies to work for, as such we\'re committed to supporting employee needs, providing meaningful career development, and celebrating differences. We all have a role to play in ensuring a working environment in which everyone, regardless of who they are, can reach their true potential.

AXA is committed to offering a fair and inclusive experience to all candidates. You\'re encouraged to report, in good faith, any concerns of behaviour or processes believed to be inappropriate, unethical, or illegal. If you wish to report concerns, you can do so by emailing [e-mail]. This service is managed by an independent investigation team. This email address is not for dealing with job or application related queries.

At AXA UK, we\'re appreciative of the people who work for us and our rewards package is reviewed regularly. Benefits include:

• Competitive annual salary of up to £50,000
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private health cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Wellbeing services & resources

Pre-employment screening is required as AXA is a regulated financial services company. All candidates will be subject to pre-employment checks in line with PRA and FCA requirements. Details of what is screened and who is screened will be provided during the process.