CHLH/2512/20 Relief Leisure Assistant (Dry)

High Life Highland; Aviemore; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused charity based in Aviemore is looking for an enthusiastic team member to support various facility activities. The role includes promoting a positive workplace culture, ensuring safety and cleanliness, leading gym sessions, and providing excellent customer care. Candidates should maintain physical fitness and adhere to industry guidelines while contributing to continuous improvement and sustainability efforts. A friendly disposition and teamwork skills are essential for success in this position.

Qualifications

• Must maintain physical fitness and skills competency as per industry guidelines.
• Ability to provide first aid treatment if qualified.
• Excellent customer care skills and teamwork.

Responsibilities

• Promote a positive workplace culture and uphold i-care values.
• Perform regular safety and cleanliness checks.
• Assist in delivering the facility's activity programme.
• Lead gym inductions as required.
• Contribute to environmental sustainability efforts.

Job description

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
• Ensure the efficient and safe operation of all areas within the facility by performing regular safety and cleanliness checks, taking action where required.
• Be conversant with the role and responsibilities of the post and act in accordance with the facility operating procedures and health and safety policy.
• Assist in the practical delivery of the facility’s activity programme; including equipment set up/takedown and leading sessions.
• Deliver gym inductions as required.
• Maintain physical fitness, attendance at training and skills competency as required by industry guidelines and meet any additional standards set by High Life Highland.
• Ensure safe and acceptable user behaviour.
• Provide first aid treatment if qualified and trained to do so.
• Ensure that the facility and items of fixed and portable equipment are maintained to a high standard of safety and cleanliness.
• Be friendly and helpful to users and uphold a high standard of customer care.
• Maintain confidentiality and adhere to data protection policy.
• Cover reception duties as required.
• Work as part of a team and contribute to the development and promotion of the centre.
• Be conversant with the High Life membership scheme and actively promote the package benefits.
• Attend training as required and achieve and maintain the relevant qualifications
• Bring to the attention of the manager any improvements that may increase the effectiveness and efficiency of the facility.
• Pursue continuous professional development and contribute to the continuous improvement of the leisure team and High Life Highland as a whole
• Attend and undertake any training online or in person.
• Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks
• Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the leisure team.