Chip Shop Supervisor

inploi; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading restaurant chain in the UK is seeking a Cooks Fish and Chip Shop Shift Leader to lead a team at Haggerston Castle Holiday Park. This role involves ensuring high food quality and excellent guest service while overseeing shift operations. Candidates should have strong leadership skills and a commitment to customer service. The position offers attractive pay rates, a supportive work environment, and various team perks.

Benefits

Overtime opportunities

Inclusive work environment

Comprehensive training

Career development opportunities

Discounts on-store purchases

Qualifications

• Experience as a Team Leader or Supervisor in food service preferred, training provided.
• Strong leadership and communication skills required.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Lead and support the team by assigning tasks.
• Provide prompt, professional guest service.
• Oversee food preparation and quality.
• Adhere to food safety and cleanliness regulations.

Skills

Leadership skills

Communication skills

Detail-oriented

Customer-focused service

Job description

Overview

Join our team at Haggerston Castle Holiday Park in Berwick-upon-Tweed, on the shores of Northumberland with its beautiful beaches and Haven fun. Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA.

Position: Cooks Fish and Chip Shop Shift Leader

Type: Full-Time / Part-Time / Seasonal

Pay Rates: Up to £13.21 per hour depending on age

Join our One Great Team here at Haven as a Cooks Fish and Chip Shop Shift Leader, where you'll play a key role in leading the team to ensure smooth operations, high food quality, and excellent guest service.

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.


• Provide prompt, professional guest service, addressing complaints and special requests.


• Oversee food preparation, ensuring quality, taste, and compliance with standards.


• Maintain adherence to food safety, hygiene, and cleanliness regulations.


• Assist in training new team members on company policies and procedures.


• Participate in team duties while stepping up as the shift leader when assigned.

Requirements

• Experience as a Team Leader or Supervisor in within food service, ideally in a fish and chip shop or fast-food environment is preferred but not essential; training and support will be provided.


• Strong leadership and communication skills.


• Detail-oriented, especially when handling food orders.


• Committed to providing high-quality, customer-focused service.


• Flexibility to work weekends, evenings, and holidays as needed.

What We Offer

• Attractive pay with overtime opportunities.


• An inclusive, supportive work environment.


• Comprehensive training and ongoing support.


• Career development opportunities, including fully funded qualifications.


• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and more.

How to Apply

To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.

If you require any assistance or reasonable adjustments during the application process, please contact us at: [e-mail]

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.