Checkout Team Leader: People-First Service & Growth

Morrisons; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK supermarket is seeking a Checkout Team Leader to enhance customer service performance. This role involves leading the Checkout team, ensuring a positive and engaging work environment, and utilizing tools for service optimization. Candidates should possess strong team leadership skills, operational knowledge, and the ability to build effective relationships. In return, we offer flexible shifts, generous holiday, and various benefits to support your career development.

Benefits

Six weeks holiday

15% discount in stores

Career progression opportunities

Healthcare benefits

Competitive pension

Qualifications

• Experience in developing and leading teams, coaching to enhance performance.
• Ability to build and maintain effective relationships.
• Strong operational and technical knowledge of the Service department.

Responsibilities

• Lead the Checkout team to enhance service performance for customers.
• Create a positive and engaging department environment.
• Utilize dashboards for decision-making to optimize service experiences.
• Ensure compliance with company policies and procedures.

Skills

Relationship building

Team leadership

Operational knowledge

Planning and organizing

Deadline management

Job description

A leading UK supermarket is seeking a Checkout Team Leader to enhance customer service performance. This role involves leading the Checkout team, ensuring a positive and engaging work environment, and utilizing tools for service optimization. Candidates should possess strong team leadership skills, operational knowledge, and the ability to build effective relationships. In return, we offer flexible shifts, generous holiday, and various benefits to support your career development.