Charity Shop Supervisor | Mid and South Essex NHS Foundation Trust

Southend University Hospital NHS Trust; Southend-on-Sea; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local charitable organization is looking for a part-time Charity Shop Supervisor to help manage its community charity shops in Southend-on-Sea. The role involves supervising volunteers, managing stock, and ensuring compliance with health and safety standards. Candidates should have strong retail skills and a passion for customer engagement. This is a rewarding opportunity to make a real difference in the community while developing your career.

Qualifications

• Experience in retail supervision and management.
• Ability to motivate and engage volunteers.
• Strong organizational skills and compliance with health and safety standards.

Responsibilities

• Oversee daily shop operations and management of volunteers.
• Manage stock from donation to sale.
• Engage customers to create a welcoming environment.

Skills

Retail skills

Team supervision

Customer engagement

Stock management

Job description

Join Our Team as a Charity Shop Supervisor – Make a Difference Locally!

We are actively recruiting a Charity Shop Supervisor to help raise vital funds for your local hospital and increase the profile of our charity within the community. This is an exciting opportunity to combine your retail skills with a role that truly makes an impact.

About the Role

As a part‑time supervisor, you will oversee the day‑to‑day running of our charity shops in Leigh, Westcliff, and Hadleigh, as well as our fundraising unit at Southend Hospital. Your responsibilities will include:

• Supervising and motivating a team of enthusiastic volunteers
• Managing stock, including sorting, pricing, and preparing donated items for sale
• Ensuring smooth shop administration and compliance with health and safety standards

Approximately 80% of your time will be hands‑on in the sort room and shop floor, with the remaining 20% focused on administration.

Key Responsibilities

• Day‑to‑day management of the shop and voluntary staff and presentation of shop to create a safe and attractive environment for staff and customers
• Control of stock items from donation through sorting, pricing and steaming to shop floor
• Build good working relationships amongst staff and volunteers to maximise their potential and commitment to the success of the shop
• Engage with customers who donate to and purchase items from the shop to create a welcoming environment that encourages their return business
• With support from Charity Head Office, promote and communicate the work of the charity, fundraising events and campaigns to staff and customers
• Maintain weekly income sheets and send to Charity Head Office weekly
• Complete monthly sales logs and send at the end of each month to Charity Head Office
• Training on use of till, card machines and income processes

There are 3 community based charity shops in Westcliff, Hadleigh and Leigh and a Southend Hospital site based Fundraising Unit. The role will be based largely at Westcliff and the Fundraising Unit but requires flexibility to cover our other retail outlets if needed.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For more information on this varied and rewarding role, please see the attached Job Description.

We look forward to your application!

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, there is no Visa Sponsorship available for this role.

This advert closes on Thursday 11 Dec 2025