Charity Shop Supervisor — Lead Retail & Community Impact

Age UK; Accrington; On-site; GBP 80,000 - 100,000; Full time

Job summary

A UK charity organization is seeking a Shop Supervisor in Accrington to enhance the retail experience and maximize sales. The position requires experience with customer service and cash handling, along with the ability to lift stock. Candidates should be flexible, capable of working independently, and committed to the charity's values. The role comes with a competitive salary and perks, including generous leave and health benefits. Apply early as interviews are conducted throughout the advertising period.

Benefits

Competitive salary

25 days annual leave + bank holidays

Wellbeing days - 2 paid days per year

Excellent pension scheme

Life assurance

Bupa health cashback plan

Car Benefit scheme

Cycle to Work scheme

Home & Tech scheme

Blue Light Card scheme

Recognition awards

Qualifications

• Experience in working in a customer facing role.
• Experience of cash handling.
• Ability to lift and carry bags of stock up to 10kgs.
• The ability to work as part of an effective team.
• Be able to lone work when needed.
• Ability to demonstrate sensitivity to cultural differences.
• A flexible approach to work.

Responsibilities

• Ensure an excellent retail service.
• Support with sales and stock rotation.
• Organise displays and maintain store tidiness.
• Maximise shop sales and profits.

Skills

Customer facing experience

Cash handling experience

Ability to lift and carry bags up to 10kg

Teamwork skills

Lone working ability

Sensitivity to cultural differences

Flexible work approach

Job description

A UK charity organization is seeking a Shop Supervisor in Accrington to enhance the retail experience and maximize sales. The position requires experience with customer service and cash handling, along with the ability to lift stock. Candidates should be flexible, capable of working independently, and committed to the charity's values. The role comes with a competitive salary and perks, including generous leave and health benefits. Apply early as interviews are conducted throughout the advertising period.