Charity Fundraising Support Officer

NHS; Cardiff; On-site; GBP 25,000 - 27,000; Full time

Job summary

A national health service organization in Cardiff seeks an Administrative Support Officer for its fundraising team. The role involves managing donations, financial reporting, and maintaining databases. Candidates should possess strong communication, IT skills, and experience in administrative roles. A sound educational background, with numeracy and literacy skills, is essential. The position offers an annual salary of £25,313 to £26,999, pro rata, along with opportunities to grow within the charitable sector.

Qualifications

• Qualifications demonstrating sound educational background, including numeracy and literacy skills.
• Extensive administrative and financial processing experience in a busy environment.
• Interest in pursuing a career in the charitable sector/NHS.

Responsibilities

• Providing comprehensive administrative and financial support to fundraisers.
• Recording and receipting donations made to the charity.
• Uploading financial reports to the fundraising database.

Skills

Strong communication skills

Excellent IT skills

Knowledge of online donation platforms

Numeracy and literacy skills

Education

Sound educational background

Tools

Microsoft Office

Databases

Oracle Finance Ledger

Job description

The post holder will be an integral part of the Fundraising Team providing comprehensive administrative and financial support to internal and external fundraisers.

Accepting, recording and receipting donations made to the charity is a fundamental part of the role. The post holder will also be responsible for uploading financial reports from numerous sources to the fundraising database as well as downloading income reports to assist the fundraising team with recording event income, generating event income reports and dealing with enquiries from fundraisers online, by telephone and in person.

Main duties of the job

Inputting donations and donor information onto the Fundraising Database received from various sources such as in person, over the phone, direct to the bank and online, and generating acknowledgments.

Downloading financial reports from various online fundraising platforms, such as JustGiving, and uploading them into the Fundraising database.

The maintenance of the Participants Fundraising Database and ensuring fundraisers are allocated a member of fundraising staff,

Raising requisitions in Oracle Finance Ledger, fulfilling online merchandise orders, stock control.

Counting, management, storage, and banking of cash and cheques.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in ourcutting-edgeVelindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1994, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

At Velindre University NHS Trust we aim to foster a culture of discovery, collaboration, and continuous improvement. We will achieve this by embedding research and innovation into everything we do, to deliver meaningful, measurable impact for our patients and communities.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more https://velindre.nhs.wales/

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

• Qualifications to demonstrate a sound educational background which include evidence of numeracy and literacy skills. Sound knowledge of administrative systems and office working procedures
• Knowledge of charitable sector work

Experience

• Previous extensive administrative and financial processing experience in a busy service user focused environment is essential for this role. Experience of office working procedures
• Excellent Information Technology (IT) skills which should include the updating and maintenance of databases. Previous experience of working in a "people focused" background.
• Knowledge of online donation platforms such as JustGiving.

Apptitude and Ability

• Excellent communication skills, both verbal and written Good telephone manner
• Excellent Information Technology (IT) skills, to include high degree of proficiency in Microsoft Office products
• Interest in pursuing a career in charitable sector/ NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a year, per annum, pro rata