Change Manager

Deekay Technical Recruitment; Stoke-on-Trent; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment consultancy is seeking two Business Change & Communications Professionals to support a fast-paced programme. Candidates should have hands-on change delivery experience, strong SharePoint skills, and excellent communication abilities. The roles require flexibility and the ability to manage multiple priorities. A hybrid work structure allows for travel as needed. Join a dynamic environment where proactive engagement and collaboration are key to success.

Qualifications

• Proven experience in hands-on change and communications delivery.
• Strong SharePoint skills, including site creation and content management.
• Excellent written and verbal communication skills.

Responsibilities

• Support change and communications activities across multiple projects.
• Create and distribute engaging communications materials.
• Track and report on change and comms activities.

Skills

Change and communications delivery

SharePoint management

Project support

Strong communication skills

Organisational skills

Flexibility

Tools

Microsoft Office tools

Canva

Adobe Suite

Job description

Overview

Role: Business Change & Communications Professionals (x2)
Contract: Rolling 6 months
Location: hybrid and be willing to travel as needed
Hours: Full-time

Role 1: Business Change & Communications Professionals

Overview:
We are seeking two proactive and delivery-focused Business Change & Communications professionals to support a fast-paced programme environment. These roles are hands-on and execution-driven, ideal for individuals who thrive on making things happen and can operate across multiple workstreams with minimal supervision.

• Deliver change and communications activities across multiple projects and workstreams.
• Build, maintain, and manage SharePoint sites to support programme visibility and engagement.
• Create and distribute engaging communications materials tailored to diverse stakeholder groups.
• Support change impact assessments and stakeholder engagement planning.
• Collaborate with project managers, business analysts, and other change agents to ensure alignment and consistency.
• Track and report on change and comms activities, ensuring timely delivery and measurable impact.

Essential Skills & Experience

• Proven experience in a hands-on change and communications delivery role.
• Strong SharePoint skills, including site creation, content management, and user experience optimisation.
• Ability to manage multiple priorities and workstreams simultaneously.
• Excellent written and verbal communication skills.
• Comfortable working in a structured programme environment with tight deadlines.
• Experience working within or alongside Network Rail or similar infrastructure/transport organisations is a strong advantage.
• Experience in delivering change to front line teams.

Desirable Skills

• Creative flair with experience in graphic design or visual content creation (e.g., Canva, Adobe Suite).
• Familiarity with internal communications tools (e.g., Viva Engage, MS Teams, newsletters).
• Understanding and accreditation of change management methodologies (e.g., ADKAR, PROSCI).

Personal Attributes

• Self-starter with a “can-do” attitude.
• Collaborative and approachable, with strong stakeholder engagement skills.
• Detail-oriented and organised, with a focus on quality and consistency.
• Adaptable and resilient in a dynamic environment.

Role 2: Project Manager (change) – PMO & Workstream Support

Overview:
Contract: Rolling 6 months
Location: hybrid and be willing to travel as needed
Hours: Full-time

We are looking for a highly organised and proactive Project specialist to join our programme team. This role is ideal for someone who thrives in a structured environment, enjoys supporting multiple workstreams, and excels at keeping things running smoothly behind the scenes. You’ll be a key part of the PMO, ensuring that essential administrative and coordination tasks are delivered efficiently and accurately.

• Provide day-to-day project/administrative support across the PMO and various project workstreams.
• Maintain and update project documentation, trackers, and logs.
• Liaise with internal teams to ensure smooth flow of information and timely delivery of tasks.
• Schedule and coordinate meetings, workshops, and stakeholder sessions.
• Prepare agendas, take minutes, and follow up on actions.
• Support reporting activities including collation of updates and formatting of dashboards.
• Help manage SharePoint sites and ensure content is up to date and accessible.

Essential Skills & Experience

• Strong organisational skills with a keen eye for detail.
• Proven experience in a project support role.
• Proficiency in Microsoft Office tools, especially Excel, Word, Outlook, and SharePoint.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Comfortable working independently and as part of a team.

Desirable Skills

• Experience working in a PMO or programme environment.
• Familiarity with project management tools (e.g., MS Project, Planner, Trello).
• Basic understanding of project lifecycle and governance.
• Experience in Network Rail or similar infrastructure/transport organisations.
• Confidence in engaging with stakeholders at various levels.

Personal Attributes

• Reliable, proactive, and resourceful.
• Calm under pressure and able to meet deadlines.
• Flexible and willing to adapt to changing priorities.
• Professional and approachable with a positive attitude.

Location: Stoke, Staffordshire