Ceremonies & Burial Admin - Hybrid & Flexible Benefits

Telford & Wrekin Council; Telford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local government council in Telford is seeking a Business Support Officer to provide vital administrative support within the Registration, Ceremonies & Bereavement Services team. The role involves managing diaries for various ceremonies, processing burial applications, and liaising with stakeholders. Applicants should have strong organizational and communication skills, along with proficiency in MS Office. This office-based position offers competitive salaries, a generous leave package, and development opportunities within an inclusive work culture.

Benefits

Competitive salary

Generous leave package

Local Government Pension Scheme

Staff discounts

Free parking

Confidential wellbeing support

Flexible working

Qualifications

• Previous experience in a busy office environment required.
• Ability to manage sensitive situations with discretion and empathy.
• Proficiency in MS Office (including Outlook for diary management) is essential.

Responsibilities

• Managing diaries for burials, ceremonies, and registration appointments.
• Processing applications for exclusive rights of burial and producing grave deeds.
• Liaising with funeral directors, celebrants, families, and other stakeholders.

Skills

Organisational skills

Communication skills

Empathy

MS Office proficiency

Tools

Agresso

PlotBox

Job description

A local government council in Telford is seeking a Business Support Officer to provide vital administrative support within the Registration, Ceremonies & Bereavement Services team. The role involves managing diaries for various ceremonies, processing burial applications, and liaising with stakeholders. Applicants should have strong organizational and communication skills, along with proficiency in MS Office. This office-based position offers competitive salaries, a generous leave package, and development opportunities within an inclusive work culture.