Centre (Office) Manager including interior design and operational duties - luxury brand

Orla Rose Associates; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury office solutions provider in Greater London seeks an experienced leader to manage daily operations of premium serviced offices. The role involves building strong client relationships, ensuring operational excellence, and fostering team growth in a high-end environment. Ideal candidates will have over 3 years of experience in office management or related fields, preferably in luxury hospitality or retail sectors. Immediate start required.

Qualifications

• 3+ years’ experience in office management, operations, or client-facing roles.
• Experience in luxury brands or high-end retail/hospitality.
• Ability to lead and motivate a team.

Responsibilities

• Oversee daily operations of managed offices to ensure high standards.
• Build and maintain strong client relationships to promote service excellence.
• Manage suppliers, contractors, and oversee health and safety compliance.

Skills

Client relationship building

Operational improvement

Team leadership

Sales experience

Crisis management

Job description

Join a dynamic luxury brand delivering premium serviced and managed offices, renowned for innovation across commercial property services. A hands‑on leadership position overseeing smooth daily operations while setting a high bar for service. You will guide, coach, and empower the on‑site team to deliver polished hospitality and an elevated client experience.

Key responsibilities include: Building strong client relationships, ensuring smooth onboarding/offboarding, identifying operational improvements to ensure high standards, fostering a culture of positivity and professionalism while driving team growth and individual progression, leading task delegation and performance oversight, managing suppliers and contractors, conducting sales viewings, administering client billing and invoicing processes, overseeing facilities and ensuring health and safety compliance, interior design, and responding to building issues and emergencies as needed.

Looking for3+ years’ relevant experience (office management/operations/client‑facing/team management) ideally from luxury brands, high‑end fashion/retail, hospitality, or boutique hotels and able to start as soon as possible.