Centre Manager

Halfords Group PLC; Lancashire; On-site; GBP 31,000 - 40,000; Full time

Job summary

A leading automotive service provider in Lancashire seeks a Centre Manager to lead a team, ensuring excellent customer satisfaction and driving business performance. This full-time role offers a salary between £31,997 and £39,720 with a bonus. Applicants should have strong leadership skills, experience in high customer satisfaction delivery, and the ability to motivate and coach a team. The position supports career progression and provides various employee benefits including discounts, leave, and financial support.

Benefits

Average uncapped bonus of £10,800 per year

5.6 weeks’ annual leave

Up to 50% off garage bills

Family & Friends Discount Events

Financial planning support via Wagestream

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Experience in a leadership role within the automotive or similar industry.
• Demonstrated ability to deliver high customer satisfaction.
• Ability to engage, coach, and motivate team members.

Responsibilities

• Lead the team to success and ensure an excellent customer journey.
• Drive business performance and manage KPIs.
• Provide in-the-moment training and support to staff.

Skills

Leadership skills

Customer satisfaction

Team development

Compliance standards

Sales turnover management

Communication skills

IT proficiency

Time management

Valid driving licence

Job description

Apply now Job no: 562645
Work type: Full time
Site: Chorley
Categories: Autocentre Management
Location: Lancashire
Salary: £31,997 - £39,720 per annum + bonus
Business Area: National Tyres and Autocare

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

Benefits Include:

• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week (this centre is closed on Sunday's)
• Earn extra with our refer a friend scheme – T&C’s Apply
• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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