Centre General Manager - Leisure Hospitality

Flow Sports Personnel Ltd; Watford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic entertainment company in Watford is seeking a General Manager to oversee a busy center. In this role, you'll have the autonomy to shape the business, driving financial performance across various revenue streams. Applicants should have at least 18 months of experience in a similar role within the leisure or hospitality sectors, passion for coaching, and a resilient mindset. This position requires working nights and weekends, providing opportunities for those who thrive in fast-paced environments.

Qualifications

• Minimum 18 months experience as a General Manager in leisure or hospitality.
• Proven track record of optimizing sales and performance.
• Ability to coach and develop your team effectively.

Responsibilities

• Run one of the client's busy centres.
• Drive financial and commercial performance.
• Lead and inspire your team to deliver outstanding service.

Skills

Operational standards

Coaching

Sales optimization

Team development

Empathy

Flexibility

Resilience

Job description

Are you an ambitious General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As a General Manager for clients organisation, you will be responsible for running one of their busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams (Food, Drink, Amusements and Bowling/Golf). You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our clients fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.

Qualifications

• a minimum of eighteen months experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
• a relentless approach to delivering the best operational standards in the industry
• evidence of optimising sales and performance of a business unit
• a passion for people, with evidence of coaching, developing, and progressing your team
• an empathetic and compassionate approach
• resilience, flexibility, and adaptability, to fit in with our fast-paced environment
• be willing to work nights and weekends