Catering Manager

Medirest; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading catering company in Manchester is seeking a dedicated Catering Manager to oversee patient dining and staff feeding services. You will lead a motivated catering team, ensure high food quality standards, and maintain strong client relationships. The ideal candidate has management experience in catering operations and a commitment to service excellence. This role offers competitive pay and great perks.

Benefits

Contributory pension

Career development programs

Healthcare benefits

Discounts on travel and shopping

Wellness classes

Qualifications

• Management experience in catering operations and teams.
• Strong leadership, coaching, and training skills.
• Proven commitment to high standards of food quality and hygiene.

Responsibilities

• Oversee patient dining and staff feeding services.
• Manage and develop a motivated catering team.
• Build strong relationships with clients and patients.
• Ensure financial targets are met and inventory is managed.
• Maintain health and safety standards.

Skills

Management experience in catering operations

Leadership and coaching skills

Budget and cost management

High standards of food quality

Ability to handle change

Job description

Are you passionate about delivering exceptional dining experiences in a healthcare setting? Due to our continued growth and expansion across all of our Healthcare Portfolios, we are seeking dedicated Catering Managers to lead our catering team, ensuring the highest standards of food quality, service, and patient care.

About the Role

As a Catering Manager, you will be responsible for overseeing patient dining and staff feeding services, ensuring consistently high standards in food production and service delivery. Your role will involve managing and developing your team, maintaining strong client relationships, and ensuring financial, operational, and contractual targets are met.

Key Responsibilities

1. Service Excellence:
   • Prioritise patient dining, ensuring the delivery of high-quality, nutritious meals.
   • Maintain high standards in food preparation, cooking, and service.
   • Implement measures for continuous improvement, addressing feedback proactively.
   • Oversee hospitality and events, ensuring quality and consistency.
2. Team Leadership & Development:
   • Manage and develop a motivated and skilled catering team.
   • Provide hands-on training, coaching, and support to maintain service excellence.
   • Ensure employees have the necessary resources to perform at a high standard.
   • Monitor performance, addressing concerns in line with company policies.
3. Client & Customer Engagement:
   • Build strong relationships with clients, ensuring their needs are met.
   • Regularly review patient feedback and take action to improve satisfaction scores.
   • Engage directly with patients and staff to gain insights and drive enhancements.
4. Financial & Commercial Management:
   • Ensure financial targets, including budgets and cost controls, are met.
   • Manage inventory, ordering, stock levels, and waste control efficiently.
   • Oversee administration and month-end financial processes.
5. Health & Safety Compliance:
   • Ensure a safe, hygienic kitchen environment that meets all health and safety standards.
   • Complete audits and follow up on action points to maintain compliance.

Qualifications & Experience

• Management experience in catering operations and teams.
• Strong leadership, coaching, and training skills.
• Experience managing budgets, costs, and client relationships.
• Proven commitment to high standards of food quality, hygiene, and service.
• Ability to handle change in a fast-paced environment.

Why Join Us?

If you are a results-driven, passionate catering professional ready to take on a new challenge, we'd love to hear from you! As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. We offer competitive pay, great perks, and opportunities for learning and development.

We are committed to fostering an inclusive environment where everyone can be themselves and have equal opportunities to advance. Our benefits include contributory pension, career development programs, healthcare benefits, discounts on travel and shopping, cinema tickets, cashback rewards, wellness classes, and more.