Catering Duty Manager

Lee Valley Regional Park Authority; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading heritage garden organization is seeking a Catering Duty Manager to oversee the Bowles Tea Room at Myddelton House Gardens in North London. This role involves managing operations, leading a vibrant team, and ensuring excellent customer service. Candidates should have experience in hospitality or catering management, strong leadership skills, and knowledge of health and safety regulations. Work with a dynamic team in a stunning environment while enjoying competitive pay and an excellent benefits package.

Benefits

Local Government Pension Scheme

Generous annual leave allowance

Flexible working opportunities

Health screening and dental cover

Staff discounts on food and activities

Qualifications

• Proven experience in catering or hospitality management.
• Strong leadership qualities and customer service skills.
• Familiarity with food safety and allergens.

Responsibilities

• Oversee day-to-day operations of the Tea Room.
• Inspire and train team members.
• Collaborate to maximize seasonal catering opportunities.

Skills

Customer service skills

Team leadership

Knowledge of health & safety regulations

Catering or hospitality management

Job description

Overview

Join Our Team as Catering Duty Manager at Myddelton House Gardens!

Are you passionate about creating exceptional guest experiences and leading a dynamic team? Myddelton House Gardens is looking for an enthusiastic Catering Duty Manager to take charge of our charming Bowles Tea Room and help us deliver unforgettable moments for every visitor.

This is more than a job; it’s an opportunity to shape the visitor experience, drive revenue through creativity, and lead from the front in one of North London’s most beautiful heritage settings.

What You’ll Do

• Oversee day-to-day operations of the Tea Room, ensuring smooth service and impeccable standards.
• Inspire and train your team to deliver outstanding hospitality.
• Act as a hands-on leader; Barista, Till Operator, and problem-solver when needed.
• Implement health & safety and food hygiene standards with confidence.
• Collaborate on an annual catering strategy that maximizes seasonal opportunities like Easter and other key events.
• Work closely with the Myddelton House team to grow visitor numbers and enhance the venue’s reputation.

What We’re Looking For

• A natural leader with experience in catering or hospitality management.
• Strong customer service skills and the ability to thrive in a fast-paced environment.
• Knowledge of food safety, allergens, and health & safety regulations.
• Someone who loves variety no two days are the same!

Be part of a historic venue with stunning gardens and a vibrant visitor community and enjoy a role where creativity and operational excellence go hand-in-hand.

Why it is great to work for us

Competitive pay, excellent Local Government Pension Scheme, generous annual leave allowance, flexible working plus a great benefits package are just some of the key highlights of working with us.

Benefits

• Health screening: free medical check-up (after successful probation period) and you have the option to purchase a more comprehensive one.
• Health Cash Plan
• Dental Cover Plan
• Season ticket loan
• Bicycle purchase scheme: If you travel to work or use one for work you can buy one through the Authority at a significant discount and pay through deductions from your pay. It may also have favourable tax treatment as part of a Green Transport Scheme
• Staff discounts: Up to 25% off food and beverage at cafés; Up to 50% off stays at campsites; Free weekday golf, discount for weekends; 10% off in chandleries; 40% off activities at sporting venues.

Successful applicants will be required to obtain a Disclosure Certificate from the Disclosure Barring Service, for which assistance will be given.