Catering Assistant

ISS; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facility management company in the UK is looking for a Catering Assistant. In this role, you will provide outstanding customer service, assist with food preparation and service, and engage guests with a friendly approach. Applicants should have a positive attitude, a commitment to high hygiene standards, and a passion for making guest experiences memorable. This position offers opportunities for career development in a supportive environment.

Qualifications

• Friendly and outgoing demeanor.
• Ability to engage with guests positively.
• Proven experience or interest in catering.

Responsibilities

• Deliver exceptional customer service to guests.
• Assist with food preparation and service.
• Maintain high hygiene and safety standards.

Skills

Excellent customer service

Team player

Food hygiene understanding

Positive can-do attitude

Catering experience

Job description

Are you outgoing, friendly, and passionate about delivering great service? Do you enjoy creating memorable experiences while working as part of a motivated catering team?

As a Catering Assistant with ISS UK, you will be both a warm front‑of‑house ambassador and a key member of our catering operation, helping to prepare and serve food while ensuring every guest feels welcomed, supported, and engaged.

The Role

• Deliver exceptional customer service and create positive experiences for guests and colleagues.
• Assist with preparation and service of food, maintaining high standards of hygiene and safety.
• Engage with guests, answering queries about the site, facilities, and catering services.
• Promote workplace amenities, catering options, and on‑site activities.
• Build rapport and foster relationships with guests and colleagues.
• Share ideas to improve the workplace, site experience, and catering operations.
• Show an enthusiastic approach to work.
• Have catering experience (preferred) and a positive, can‑do attitude.
• Understand the principles of food hygiene.
• Follow instructions while making decisions that best serve the customer.
• Ensure the customer comes first, providing an exceptional experience.
• Be a determined team player who works well with others and is Disability Confident.

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.