Responsible for carrying out day to day duties for the service and designated facilities to a high standard whilst adhering to all health, safety, supervision, customer service, and operational procedure, policies and practices.
Responsibilities
- Supervise users of leisure facilities/services including lifeguarding duties and ensure that customers conduct themselves appropriately and in accordance with the facilities rules, regulations and operational practices.
- Responsible for completing all designated day to day operational duties of the facility whilst adhering to all procedures, policies and practices.
- Ensure high levels of cleanliness are maintained throughout all Leisure facilities and the immediate vicinity (including equipment) and carry out regular compliance and monitoring checks and address non-compliance as required ensuring high standards
- Prepare set ups, dismantle and/or store equipment in the delivery of facility programmed services accordance with standard operating procedures and health and safety obligations.
- Complete routine inspections of equipment and activity areas, carry out low level maintenance, report any defects and complete relevant administration documentation such as inspection logs as required.
- Identify potential hazards, log and report all incidents/accidents ensuring in accordance with reporting procedures.
- Ensure operational areas and/or where applicable public belongings are secure in accordance with specified procedures.
- Ensure high levels of customer care, deal with customer related queries and be proactive in ensuring customers receive a positive customer experience when using facilities and escalate any queries as required.
- Participate in and ensure compliance with all Council policies and procedures and operate within the highest standards of personal behaviour which reflect the core values of the organisation.
- Ensure full compliance with Health and Safety requirements and legislation in accordance with Council’s Policies and Procedures.
- Comply with and actively promote the Council’s policies and procedures on all aspects of equality.
- Undertake any other duties appropriate to scale, which may be required from time to time.
Skills and Qualifications
- Hold a current National Lifeguard Qualification in date.
- One years’ demonstrable experience working in a leisure and sports environment.
- Experience to include customer service.
- Experience to include carrying out and maintaining high standard of cleaning.
- Experience to include set up and dismantle equipment.
- Knowledge and application of Health and Safety in a leisure and sports environment.
Vacancy ID 1751181 Job ref. 25/123 Job Sector Leisure Area Derry or Londonderry Location Derry/Londonderry/Strabane, Various sites Salary Scale 3 SCP 7 to 9 £26403 to £27254 per annum No. vacancies 1 Contract Type Temporary Weekly hours 0 Published date 19/12/2025 Closing date 06/01/2026 Worktime As and when required
Area: Republic of Ireland
Closing date: 20 Dec 2025
Area: Derry or Londonderry
Closing date: 30 Dec 2025