Casual Athlete Advisor

Amer Sports; Doncaster; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading sports equipment brand is looking for an Athlete Advisor in Doncaster to deliver exceptional customer experiences and provide education on performance sportswear. The ideal candidate will have retail or customer service experience, passion for sports (especially tennis), and availability for part-time hours, including evenings and weekends. The role offers a supportive environment, continual training, and a generous team discount, making it a great opportunity for enthusiastic individuals ready to make a difference.

Benefits

Wilson uniform provided

Generous team discount

Access to Employee Assistance Program

Continuous on-the-job training

Qualifications

• Experience in a sales, retail, or customer service environment.
• Availability for approximately 15-20 hours weekly, including evenings and weekends.
• Passion for sports, particularly tennis apparel and racquets.

Responsibilities

• Deliver exceptional athlete experiences.
• Manage cash handling and register transactions.
• Support store projects and brand initiatives.

Skills

Sales experience

Outstanding communication skills

Customer service skills

Problem-solving

Job description

At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world.We come together to win, grow, and celebrate. We all play for Team Wilson. We all have a role to play within our organization and are working towards the same goal. One team, one dream.

Evolving the sports world and being the best partner for players, athletes, and our community is no small task. We are continually looking to add enthusiastic, ambitious, team-first individuals who desire to make a difference —and who love to help others win. Together, we will create a better world through sport. Join us.

What You'll Do

Wilson is expanding our business through thoughtful, elegant, technical sportswear and experiential retail stores. As an Athlete Advisor at Doncaster, you represent Wilson to our customers and community.You create an exceptional athlete experience by educating on our performance sportswear and hardgoods. You create a welcoming and inclusive environment for play and education in your store. Specific responsibilities include, but are not limited to:

• Deliver exceptional athlete experiences.
• Cash handling and register transactions.
• Inventory management.
• Replenishing salesfloor items.
• Regular floor walks to ensure store is clean – cleaning and tidying throughout the day.
• Support store projects and brand initiatives.
• Maintain up to date product education on the latest equipment and sportswear.
• Merchandise the store for ease of shopping, education, and beauty.
• Maintain open and transparent communication with your team and store leadership.

What We're Looking For

• This role requires experience in a sales, retail, or customer service environment.
• A love of our product, particularly our tennis apparel and racquets is well regarded
• Have availability through the week (approx 15-20 hours) which includes evening hours and weekends
• You are passionate about delivering an exceptional consumer experience, every day.
• You have never met a stranger and love solving for the needs of every athlete who comes in your store.
• You have outstanding communication skills.
• You are driven by a high level of autonomy and excel in an entrepreneurial environment.
• You value bold ideas and pursue progress at every turn.
• You stand up with conviction for what you believe in, acting with integrity and respect in every situation.

Our Benefits

We offer an innovative, inclusive, and people-first environment with competitive benefits and perks, including:

• Kick start with Wilson uniform provided.
• A generous team discount
• Access to an Employee Assistant Program to support your health & wellbeing.
• Continuous on the job training, development opportunities to support your career growth.
• Be part of a global business with great career pathways and opportunities across multiple brands.

Equal Opportunity:

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!