Caseworker Hub Manager - Education, Health & Care Plan Team

We Manage Jobs(WMJobs); Metropolitan Borough of Solihull; On-site; GBP 35,000 - 45,000; Full time

Job summary

A public sector organization in Solihull is seeking a Caseworker Hub Manager to oversee a team supporting the Education, Health and Care Plan Team. This role involves managing data systems, ensuring compliance with EHCP processes, and enhancing service standards. Ideal candidates will have a Level 3 qualification in Business Administration or equivalent experience. The position offers hybrid working and generous benefits, including flexible working and access to a pension scheme.

Benefits

Flexible working

Generous annual leave

Employee Assistance Programme

Family and carer friendly policies

Access to Local Government Pension Scheme

Staff discounts and subsidies

Qualifications

• Demonstrated knowledge to carry out duties through extended experience.
• Experience within an educational environment concerning statutory EHCP deadlines.
• Relevant experience of data management and inputting.

Responsibilities

• Manage a team of Caseworkers.
• Develop data systems for EHCP Service, including reporting and quality assurance.
• Engage with parents, young people, schools, and professionals.

Skills

Data management

Team management

Communication skills

Understanding of EHCP process

Education

Level 3 in Business administration or equivalent

Job description

Caseworker Hub Manager – Education, Health and Care Plan (EHCP) Team

Full time – 37 hours per week

This is an exciting time to join Solihull’s Education, Health and Care Plan Team as we continue to grow our service. We have an integral opportunity for a successful candidate to join our team as Caseworker Hub Manager.

We are looking for a professional with experience with data systems and in special educational needs who is seeking a new challenge and responsibility in an exciting and fast-paced role. Working as part of a dedicated team, you will manage a team of Caseworkers supporting the EHCP Officers, Senior EHCP Officers and EHCP Team Manager in meeting the local authority’s legal duties and working processes.

As a Caseworker Hub Manager you will:

• Manage a team of Caseworkers
• Manage and develop data systems including the inputting, coordination, reporting and quality assuring of information within the EHCP Service, from a range of systems in line with the 0-25 SEN Code of Practice.
• Take the lead for the EHCP Service on Liquid Logic updates testing and attend wider Liquid Logic strategy meetings to represent the service.

You will effectively be able to engage with parents, young people, schools and other professionals to contribute towards the efficient delivery and future planning of services.

To be considered for this opportunity you will need to demonstrate:

• Educated to Level 3 in Business administration (or equivalent qualification) in a relevant subject or have the ability to demonstrate, through extended experience the necessary knowledge to carry out the full range of duties.
• Experience within an educational environment with knowledge and experience of statutory EHCP deadlines.
• Relevant experience of data management and inputting.
• Experience of using data to measure compliance with deadlines, including the use of reporting functions.
• Experience of identifying and improving service standards.
• Experience of managing/supporting one or more teams of staff.

This is an incredibly rewarding role which will test your ability to manage multiple workflows and to prioritise and communicate effectively with a range of stakeholders. You will be at the centre of facilitating positive outcomes for a group of highly vulnerable children and young people.

This role offers hybrid working opportunities - currently office-based three days per week Monday, Tuesday and Wednesday with the option of working from home on a Thursday and Friday.

We also offer:

• Flexible working, and agile working arrangements.
• Generous annual leave entitlements with opportunity to buy up to 10-days additional leave per year.
• Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service.
• Family and carer friendly policies.
• Access to the Local Government Pension Scheme.
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme.

Contact: Kay Reid, EHCP Team Manager on [e-mail]

Closing Date: 22 October 2025

Interviews will be held on: 6 November 2025.

This post will require a standard DBS check.

An online search will be carried out for all shortlisted candidates.

This is an essential car user post as the demands of the job make it operationally essential and there is a contractual requirement to make a suitable vehicle available to ensure the requirements of the job can be carried out effectively.

Applicants must be able to drive, have a driving licence and be a car owner/have access to a suitable vehicle, however for disabled applicants, reasonable adjustments will be made where required.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Note: For further information and to apply, please visit our website.