Case Researcher/Maker - Business Rates

Ryan; Chippenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global tax consultancy is seeking a Business Rates Case Researcher/Maker in Chippenham. In this role, you'll conduct thorough research and data analysis to identify opportunities for rate reductions on commercial properties. The ideal candidate will demonstrate strong numeracy and attention to detail, and be proficient in Excel. This position offers a flexible work environment with competitive compensation and benefits.

Benefits

Competitive Compensation and Benefits

Home Office Stipend

Business Connectivity Reimbursement

Gym Membership or Equipment Reimbursement

LinkedIn Learning Subscription

Flexible Work Environment

Tuition Reimbursement after One Year

Qualifications

• Comfortable working with figures, property valuations, and rate-related data.
• Able to validate property and business information accurately.
• Competent in Excel including filters, lookups, and basic formulas.

Responsibilities

• Conduct extensive online research to assess eligibility for rate reductions.
• Input, interpret, and manipulate property and business data using Excel.
• Compile accurate case files for high-quality sales insights.

Skills

Strong numeracy

High accuracy and attention to detail

Excel fluency

Proven focus and concentration

Fast learner

Strong communication skills

Collaborative

Tools

Excel

Job description

Why Ryan?

• Competitive Compensation and Benefits
• Home Office Stipend
• Business Connectivity Reimbursement (Phone/Internet)
• Gym Membership or Equipment Reimbursement
• LinkedIn Learning Subscription
• Flexible Work Environment
• Tuition Reimbursement After One Year of Service
• Accelerated Career Path
• Award-Winning Culture & Community Outreach

As a Business Rates Case Researcher/Maker, you’ll play a critical role in identifying potential opportunities for rate reductions and refunds on commercial properties. Using digital research and data analysis, you’ll investigate property occupation, assess eligibility, and compile compelling case files for our sales team to engage clients with precision and confidence.

Key Responsibilities

• Case Development & Research
  • Conduct extensive online research to assess the eligibility of business premises for rate reductions, reliefs, or rebates
  • Investigate occupancy status and build profiles of current and historic occupants across sectors (retail, industrial, office)
  • Compile comprehensive, accurate case files that allow the sales team to approach prospects with informed, high-quality insights.
• Data Handling & Reporting
  • Input, interpret, and manipulate property and business data using Excel and internal tools
  • Maintain clean, organised records of research findings, source trails, and case status updates
  • Spot patterns, inconsistencies, or indicators of potential recovery opportunities

What You’ll Bring

• Strong numeracy — comfortable working with figures, property valuations, and rate-related data
• High accuracy and attention to detail — critical when validating property and business information
• Excel fluency — including filters, lookups, basic formulas, and data validation
• Proven focus and concentration — able to deep-dive into research without losing precision
• Fast learner — able to pick up regulatory concepts and apply them in context
• Confident working independently and managing your own workflow
• Strong communication skills — particularly in sharing clear, concise case summaries with internal teams
• Collaborative — ready to contribute to a high-performing, knowledge-driven team environment

Why This Role Matters

• Our Business Rates team recovers millions in overpaid property tax on behalf of clients. Your work behind the scenes powers that impact, making you a key part of delivering value, credibility, and service excellence. You’ll be joining at an exciting time of growth and integration, as LHL becomes part of Ryan LLC, a global leader in tax consultancy.

If you thrive on research, detail, and making data useful, this is your kind of role. Apply!