Case Progression & QA Specialist (Hybrid)

Thames Valley Police; Guildford; Hybrid; GBP 32,000; Full time

Job summary

A regional law enforcement agency in the UK seeks a Case Progression and Quality Assurance Officer for a hybrid role. Responsibilities include overseeing prosecution files, ensuring compliance standards, and collaborating with various stakeholders. Candidates should have a solid educational background, strong problem-solving abilities, and excellent communication skills. This full-time position offers a starting salary around £31,245 with benefits including 24 days annual leave and flexible working arrangements.

Benefits

24 days annual leave

Flexible working conditions

Career development opportunities

Local government pension scheme

Qualifications

• Experience working in an administrative role within a customer service environment.
• Ability to use initiative and make decisions within tight time constraints.
• Clear and concise written and verbal communication skills.

Responsibilities

• Facilitate timely progression of prosecution files from charging to trial.
• Review file quality to ensure compliance with law, policy and guidance.
• Work effectively with internal and external stakeholders.

Skills

Attention to detail

Problem-solving

Time management

Organisational skills

Communication skills

Education

Good standard of education or equivalent experience

Job description

A regional law enforcement agency in the UK seeks a Case Progression and Quality Assurance Officer for a hybrid role. Responsibilities include overseeing prosecution files, ensuring compliance standards, and collaborating with various stakeholders. Candidates should have a solid educational background, strong problem-solving abilities, and excellent communication skills. This full-time position offers a starting salary around £31,245 with benefits including 24 days annual leave and flexible working arrangements.