Case Manager

Victim Support; Lancashire; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading domestic abuse charity is seeking a Case Manager to provide maternity cover in Lancashire. The role involves engaging with perpetrators to influence behavioral change and creating coordinated intervention plans. Candidates should have experience with complex needs and a driving license is required. The position offers flexible working options and generous leave, with a commitment to the welfare of all service users and a supportive work environment.

Benefits

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing

Wellbeing Support

Inclusive Networks

Sustainable Travel

Career Development

Qualifications

• Experience in working with complex needs service users.
• Ability to travel regularly.
• Driving license and access to a vehicle.

Responsibilities

• Engage with perpetrators to influence behavioral change.
• Design coordinated intervention plans with existing agencies.
• Work with IDVA's to review risk and develop safety plans.

Skills

Engagement

Behavioral Change

Coordinated Intervention

Multi-disciplinary Teamwork

Risk Assessment

Job description

We have an exciting secondment opportunity for a Case Manager to provide maternity cover as part of the Drive Project in Lancashire. Drive in Lancashire currently covers Blackpool, Wyre, Fylde, Lancaster and Morecambe.

The Drive Partnership, formed by Respect, Safelives, and Social Finance is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting challenging and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high‑harm, high‑risk perpetrators of domestic abuse. They also work to advocate for systems and policy change – to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

By supporting individuals to make meaningful changes, the role also contributes to improved quality of life and safer outcomes – helping offenders to move away from the criminal justice system.

What we offer

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary‑deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Case Manager you will strive to make contact and work on a one‑one basis with perpetrators to pro‑actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this you will work alongside existing agencies to design a co‑ordinated intervention plan, addressing identified needs and risk, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA’s (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will be passionate and committed to working within a multi‑disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse and/or mental health, substance misuse and offending.

This role involves regular travel and, due to the location, a driving licence and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. All client‑related travel will be reimbursed.

About Us

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.

Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high‑quality services to victims and witnesses and being a vital force for change.

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and is passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.