Careline Officer

Essential Employment; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading employment agency is seeking a Careline Officer to join their team in West London. This role involves providing 24/7 support to vulnerable individuals through an emergency response service, responding promptly to alarm calls, and coordinating assistance. You will ensure the safety and well-being of service users while collaborating with health and social care professionals. The position offers full-time hours with a pay rate of £25.29 per hour. Interested candidates should email their CV for consideration.

Qualifications

• Experience working in a support or emergency response role is preferred.
• Ability to assess situations and coordinate responses effectively.
• Strong ability to provide emotional support during distressing situations.

Responsibilities

• Respond promptly to emergency alarm calls.
• Assess situations and coordinate appropriate responses.
• Maintain accurate records of all calls and actions taken.
• Provide reassurance to service users during distressing situations.
• Work collaboratively with health and social care professionals.
• Monitor and test equipment for functionality.

Skills

Compassionate

Proactive

Excellent communication skills

Job description

Careline Officer needed in West London Paying £25.29 per hr ref 005449

Full time hours on a temporarybasis

We are seeking a compassionate and proactive Careline Officer to join our dedicated team providing 24/7 support to vulnerable individuals through our emergency response service. You will be the first point of contact for service users, responding to alarm calls and coordinating appropriate assistance to ensure their safety and wellbeing.

Key Responsibilities

• Respond promptly and professionally to emergency alarm calls.
• Assess situations and coordinate appropriate responses, including contacting emergency services or next of kin.
• Maintain accurate records of all calls and actions taken.
• Provide reassurance and emotional support to service users during distressing situations.
• Work collaboratively with health and social care professionals.
• Monitor and test equipment to ensure functionality and reliability.

If you are interested in the role, please email your CV [e-mail] the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared