Careers Divisional Support Officer

Cambridge University Press & Assessment; Hartford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading academic publishing organization is seeking a Divisional Support Officer to support the senior leadership team and the UK Operations division. The successful candidate will manage confidential information, organise senior level meetings, and act as a central point for internal and external queries. This role requires strong multitasking and organisational skills, along with an ability to work autonomously. The organization offers a competitive salary and a rich benefits package. Applicants should be motivated and professional.

Benefits

28 days annual leave plus bank holidays

Private medical and Permanent Health Insurance

Discretionary annual bonus

Group personal pension scheme

Life assurance up to 4 x annual salary

Green travel schemes

Qualifications

• Exceptional multitasker capable of managing time-sensitive confidential information.
• Highly motivated and organised with the ability to work under minimal supervision.
• Proactive self-starter with good judgement and sense of humour.

Responsibilities

• Support divisional senior leadership team to ensure focus on leadership.
• Manage and prioritise records and admin for senior level meetings.
• Build relationships and handle internal and external queries.

Skills

Organisational skills

Multitasking

Communication

Judgement and initiative

Attention to detail

Tools

Office software

IT skills

Job description

The key word in the title is ‘support’ as you will be supporting the divisional senior leadership team so they can focus on leading the division effectively, and around 400 people in the International & UK Operations division to minimise distractions from processing multiple overlapping exam series. As part of the Professional Support Unit, you are supervised by the Support Manager on day-to-day proceedings but will have autonomy in arrangement of you own workload and variation to the daily routine. On behalf of Cambridge International Education, you contribute to mitigate security risk to the business by meticulously managing staff access requests.,

• Organise, prioritise, and manage time-sensitive confidential information; keep and retrieve records.
• Attend and take ownership of the admin around senior level meetings to ensure accurate recording and progress.
• Build relationships and be the pivotal hub for internal and external queries of all variety either to resolve, refer for solution, or share knowledge with colleagues to keep them informed of corporate developments., "I enjoy being able to collaborate with other teams to make internal processes between teams more seamless.", Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill requirements.

Why join us? Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

• JD - Divisional Support Officer.pdf (207.91 KB)
  We are looking for an exceptional and resourceful multitasker, that loves to be in a pivotal role in our International & UK Operations division, where no two days are the same., The successful candidate is highly motivated, enthusiastic, organised, expected to have appropriate office and IT skills, and be comfortable working on their own initiative with minimal supervision. You are a proactive self-starter, resilient and flexible, are process minded with ability to work well under pressure, prioritise workload and meet multiple deadlines with a high level of accuracy and attention to detail.
• You are always professional with staff, stakeholders and suppliers, and confident to exercise judgement and initiative. You are diplomatic, discreet, tactful, considerate and have a good sense of humour.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes