Care Manager

Manuella Care Limited; Chipping Barnet; On-site; GBP 35,000 - 50,000; Full time

Job summary

Manuella Care Limited is seeking a Care Agency Manager to supervise care coordinators and workers, ensuring high quality and compliant care services. The role involves staff management, financial monitoring, and promoting best practice in care provision to enhance client independence. Applicants should have significant management experience in care settings and an NVQ level 4 or equivalent qualification.

Qualifications

• Minimum two years of experience in a senior management role.
• Sound understanding of good care principles.
• Must have Full Driving Licence.

Responsibilities

• Line manage Care Co-ordinators and Care Workers including recruitment and appraisals.
• Ensure service quality complies with relevant regulations.
• Manage budgets and prepare financial reports.

Skills

Leadership

Negotiating

Planning and organisational skills

Empathy

Ability to display warmth

Change management

Education

Management qualification or care qualification equivalent to NVQ level 4

Job description

Responsible for: Care Co-ordinator and Care Workers

Location: Head Office – To be Determined

The general aim of Manuella Care is to provide high quality, responsive and supportive services to service users in the community, in order that they may reach and maintain maximum independence. This is achieved through individualised care planning.

Key objectives of the role

• To actively promote best practice in care provision including all aspects of care planning activity
• To ensure that the services provided by Manuella Care conform to current Essential Standards of Quality and Safety and the Health and Social Care Act 2008 and associated Regulations.
• To line manage Care Co-ordinator and Care Workers which will include induction, monitoring their care practice, annual appraisals and to recruit.
• To be responsible for staff rotas, arranging cover for absences and maintaining the continuity of the service
• To promote relationships which enable each service user to participate in the life of the local community to the maximum of their ability.
• To be responsible for the H&S of staff
• To liaise with external agencies, families, and service users; and attend meetings as necessary.
• To lead and respond to any complaints about our services.
• To actively market the company to help bring in new business.
• To undertake quotes and negotiations with potential clients – i.e., CCGs, NHS etc
• To ensure that all service users have effective care plans (including risk assessments)
• To produce management reports and weekly data as directed
• To manage, prepare budgets and monthly cashflow reports.
• To be responsible for the monitoring and control of day-to-day expenditure within the limits of the budget or as prescribed

The following qualities are considered essential for the post of agency manager:

(a) At least two years’ experience in a senior management capacity within the previous five years

(b) A management qualification or care qualification equivalent to NVQ level 4 in care management

(c) Sound understanding of good care principles

(d) Able to take responsibility

(e) Leadership and negotiating skills

(f) Self motivated

(g) Good planning and organisational skills

(h) Flexible

(i) Caring with ability to display empathy and warmth

(j) Sensitive to the needs of others and to the sick or infirm

(k) An active team player but also able to work on own initiative

(m) Committed to high standards

(n) Committed to training

(o) Skills in assessment and care planning

(p) Experience in change management

Essential attributes

Must have Full Driving Licence.

In addition, all staff are required to:

• respect the confidentiality of all matters that they might learn in the course of their employment.
• respect the requirements under the Data Protection Act 1998 & GDPR Regulations
• ensure that they are aware of their responsibilities under the Health and Safety at Work, etc Act 1974.
• Work within any other legislation that may be in force

What position are you applying for? * What position are you applying for?

What position are you applying for? *

Do you have any training certificates related to position applied for?

Yes

No

Do you have drivers license with own car?

Yes

No

Do you have any previous convictions, cautions or warnings?

Yes

No

How many Years experience do you have in Care duties? * 1-3yrs 3-5yrs 5-10yrs Other Other

Why do you want to work in care?

What qualities do you think make you suitable for the position?