Care Group Management Secretary

Hull University Teaching Hospitals NHS Trust; Hull and East Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS Trust is seeking a Care Group Management Secretary to support their Specialist Medicine Care Group by managing diaries, taking minutes, and organizing meetings. The ideal candidate should possess excellent communication skills, a high level of computer literacy, and relevant qualifications in business administration. This position requires a proactive approach to workload management and excellent attention to detail.

Qualifications

• Proven secretarial experience supporting a senior management team.
• Experience working in a busy office environment.
• Ability to manage conflicting priorities effectively.

Responsibilities

• Manage diaries and schedules for the management team.
• Take minutes during meetings and manage follow-up actions.
• Organize and maintain databases and office systems.

Skills

Diary Management

Minute taking skills

Customer service skills

Problem solving ability

Attention to detail

Education

RSA II typing qualification or equivalent

NVQ 3 in Business Administration or equivalent

Minimum of three GCSE 9-4 passes

Tools

MS Office Suite

Electronic scheduling systems

Job description

Hull University Teaching Hospitals NHS Trust

Care Group Management Secretary

The closing date is 07 October 2025

To support the needs of the Specialist Medicine Care Group Management Team with duties including managing diaries, minute taking, setting up and managing databases and organising meetings. A high level of computer literacy is required.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

• Diary Management
• Minute taking and Actions
• Management of Employee Service Record (ESR)
• Incoming/outgoing Post
• Shared inbox
• Consultant Study Leave management

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person Specification

Education/ Qualifications

• Typing qualification to RSA II level or equivalent practical experience
• NVQ 3 in Business Administration or similar area or equivalent level of experience
• Hold a minimum of three GCSE 9-4 passes or equivalent
• Relevant IT qualification or equivalent level of experience
• RSA III Audio Typing Shorthand

Experience

• Experience of working in an office environment
• Able to demonstrate secretarial experience supporting a busy senior management team
• Experience in using electronic scheduling/diary systems
• Evidence of effective use of MS Office packages including Windows, especially regular use of Word, Excel, PowerPoint and Outlook.
• Evidence of effective use of bespoke IT systems.

Communication and Interpersonal Skills

• Skills, Knowledge and Ability Experience of working in a customer facing environment (face to face and on the telephone) demonstrating positive customer service skills
• Excellent telephone skills and telephone manner
• Minute taking skills
• Able to work well using own initiative
• Able to demonstrate problem solving ability
• Willing to accept and implement change
• Able to deal with conflicting priorities and a complex workload
• Well-developed interpersonal skills
• Experience of setting up and running effective office systems
• Excellent interpersonal communication skills with a polite and professional manner
• Ability to manage own workload and work on own initiative, dealing with conflicting priorities and able to meet demands of working in a busy environment through commitment to working to deadlines and providing updates as to progress
• High level of attention to detail required
• To have a positive attitude to problem solving and innovation and have a flexible and adaptable approach to challenges
• Skills, Knowledge and Ability Experience and aptitude for systems and processes preferably within a healthcare environment

Other Requirements

• High level of interpersonal skills
• Demonstrate empathy and diplomacy
• Flexible and reliable
• Good time keeper
• Ability to work from both hospital sites as required to meet the demands of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hull University Teaching Hospitals NHS Trust