Care Coordinators

VOYAGE CARE; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading care service provider in the UK is seeking a Care Coordinator to oversee the coordination of care delivery teams and ensure compliance with regulations. The role involves live monitoring, documentation management, and liaising with families and healthcare professionals. Ideal candidates will have relevant experience in Health and Social Care, excellent administrative skills, and a customer service focus. This position offers the chance for professional development in a supportive environment.

Benefits

Enhanced evening and weekend pay

Premium overtime rates

Wagestream access

Funded Blue Light Card

24/7/365 doctor line

Cash plans for families

Enhanced retirement leave

Long service awards

Qualifications

• Must have experience in Health & Social Care roles.
• Proficient in using Microsoft Office applications.
• Prior experience in an administration role is essential.

Responsibilities

• Coordinate the care delivery team effectively.
• Conduct live call monitoring to support colleagues.
• Manage documentation for new support cases and transfers.

Skills

Experience in Health & Social Care

Customer service experience

Proficiency in Microsoft Office

Administration experience

Job description

Overview

As a Care Coordinator with us you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You'll be responsible for the managing and coordinating of the care delivery team, you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You'll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality.

Qualifications

We're interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate, have prior experience in an administration role, and have experience providing excellent customer service.

Training & Career Development

We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

Benefits

• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream - giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card - hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards