Care Coordinator

NHS; England; On-site; GBP 25,000; Full time

Job summary

A local healthcare provider is seeking a proactive individual to coordinate and navigate care for patients, including the elderly and those with long-term conditions. The successful candidate will manage a caseload, working closely with GPs to ensure patients access appropriate services. Essential qualifications include experience in health and social care and IT proficiency. This full-time, permanent position offers a salary of £25,000 annually.

Qualifications

• Experience of working directly with people in health or social care.
• Knowledge of safeguarding policies.
• IT skills to manage electronic records.

Responsibilities

• Coordinate and navigate care for frail/elderly and long-term condition patients.
• Manage a caseload and act as a central contact point.
• Assist patients in accessing necessary health and wellbeing services.
• Support patients in preparing for clinical conversations.

Skills

Experience in health and social care

Proficient IT skills

Job description

Job Summary

Maidenhead Primary Care Network, is a group of 9 GP Practices working together with a range of local providers to offer more personalised and coordinated health and social care to the 75000 patient population of Maidenhead in Berkshire.

Main Duties of the Job

The successful candidate will play a key role in proactively identifying and working with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. They will work closely with GPs and practice teams, ensuring that appropriate support is made available to people; supporting them to understand and manage their condition and ensuring their changing needs are addressed. They will enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve peoples' quality of life. They will work alongside social prescribing link workers and health and wellbeing coaches to provide an all‑encompassing approach to personalised care and enable people to navigate through the health and care system.

Job Responsibilities

• Proactively identify and work with people, including frail/elderly, children, families and those with long‑term conditions, to coordinate and navigate care and support across health and care services.
• Work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is available.
• Review patients’ needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, and other professionals where appropriate.
• Provide time, capacity and expertise to support people in preparing for or following‑up on clinical conversations with primary care professionals, enabling them to be actively involved in managing their care.
• Develop and maintain single personalised care and support plans based on what matters to the person.
• Work as part of the PCN multidisciplinary team, promoting and embedding the personalised care approach across the network.

Person Specification

• Experience (Essential) – Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity).
• Experience (Desirable) – Knowledge of Safeguarding Children and Vulnerable Adults policies and processes; experience of working in Primary Care.
• IT Skills (Essential) – Candidates must demonstrate proficient IT skills to effectively manage and navigate software and electronic records.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure must be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer Details

Maidenhead Primary Care Network

Address: Cedars Surgery, 8 Cookham Road, Maidenhead, Berkshire, SL6 8AJ

Website: https://www.maidenheadpcn.nhs.uk/

Details

• Date posted: 10 December 2025
• Salary: £25,000 a year
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: A5556-25-0026
• Job locations:
• Cedars Surgery, 8 Cookham Road, Maidenhead, Berkshire, SL6 8AJ
• St. Marks Hospital, 112 St. Marks Road, Maidenhead, Berkshire, SL6 6DU