Care Co-ordinator

South London and Maudsley NHS Foundation Trust; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

A leading healthcare provider in Greater London seeks a qualified Care Coordinator to join their Community Mental Health Teams. This role involves managing caseloads, delivering recovery-focused care, and working collaboratively with diverse professionals. Candidates should demonstrate strong assessment, care planning, and interpersonal skills, along with the ability to manage complex cases. Opportunities for training and professional growth are provided. Join our forward-thinking team focused on making a positive impact in community mental health.

Benefits

Access to CPD and training

Leadership development opportunities

Regular supervision and reflective practice

Qualifications

• Qualified Mental Health Nurse, Social Worker or Occupational Therapist.
• Significant knowledge of Mental Health Law and community care.
• Experience managing complex cases.

Responsibilities

• Hold a caseload within Community Mental Health Teams.
• Deliver recovery-focused care in collaboration with service users.
• Lead care planning, risk management and safeguarding.

Skills

Assessment skills

Care planning

Interpersonal skills

Autonomous work

Risk management

Education

Registered Nurse qualification or equivalent

Social Work qualification

Occupational Therapy qualification

Job description

This Band 6 opportunity is ideal for qualified Mental Health Nurses, Social Workers, Occupational Therapists or other allied professionals with relevant clinical experience in mental health. You will bring strong assessment, care planning and interpersonal skills, along with the ability to work autonomously and within a multi-disciplinary team. Experience managing complex cases and supporting service users with diverse needs is essential.

As a Care Coordinator, you will hold a caseload within one of Southwark’s Community Mental Health Teams, delivering recovery-focused care in collaboration with service users, carers and professionals. You will lead on care planning, risk management and safeguarding, while promoting independence, wellbeing and social inclusion through strengths-based approaches.

The role offers variety, autonomy and the chance to make a real difference in people’s lives. You will benefit from regular supervision, reflective practice, and opportunities to contribute to service development. SLaM supports your growth through access to CPD, training and leadership development, with pathways to progress your career.

If you are passionate about community mental health and want to work in a supportive, forward-thinking team that values diversity, innovation and recovery, we welcome your application.

Significant Knowledge and Legal Requirements

Significant knowledge, awareness and understanding of Mental Health Law, including legislation of relevance to the community sector:

• Community Care Act (2015) treatment legislation
• Mental Capacity Act (2005)
• Community Treatment Orders (CTO)

Key Responsibilities

To be personally responsible and professionally accountable for a caseload as part of the community team and lead and manage the work of others as required.

Co‑ordinating care, communicating with other professionals involved in the care and ensuring regular reviews are held as required. This will include communication with other teams, for example in‑patient services through attendance at ward meetings and with interface services such as Addictions service and CAMHS services where appropriate.

Independently carrying out assessment, care planning and care coordination with excellent interpersonal skills, ability to listen to others’ views, respect and value individuals from a diverse range of backgrounds.

Leading meetings with community team members on a regular basis to discuss, report and evaluate client care. Ensuring a flexible approach in care provision with focus on choice and social inclusion opportunities.

Recognising and addressing concerns about the physical health needs of service users with long‑term conditions (e.g., diabetes, asthma etc.) and escalating these concerns as necessary to senior members of the multi‑disciplinary team.

Promoting Recovery

Encouraging and empowering service users to take an optimum level of responsibility for their individual programme of care and, with their consent, seeking the cooperation of friends, relatives and carers – following ‘recovery’ principles and approaches.

Supporting service users to adopt recovery strategies that promote their wellbeing, healthy lifestyle, independence and self‑care.

Risk Assessment and Risk Management

Reporting any incident or Serious Untoward Incidents that may take place in a community setting and providing accurate records relating to the incident.

Working safely to ensure safe custody of medicines, sharps and clinical equipment in a community setting; and reporting all incidents following Trust Policy.

Recognising and responding appropriately to “self‑harm and suicide prevention” risks in community settings, in line with Trust policies and training guidelines.

Understanding and working within the boundaries of the Lone Working Policy and awareness of Personal Safety in a community setting, including clear and updated communication with colleagues.

Responding to urgent situations, emergencies or crises using protocols specific to the local community setting.

Safeguarding and Duty of Candour

Understanding and implementing safeguarding procedures in a community setting; recognising, reporting and investigating safeguarding issues and raising safeguarding alerts if you suspect that a service user and/or carer has been exposed to harm or abuse.

Understanding and implementing Duty of Candour with regard to the particular issues in a community setting.

Infection Control

Understanding and implementing infection control measures in a community setting.

Medication Management (for nurses)

Administering and monitoring the side effects of medication according to NMC professional standards. Having significant knowledge of medication used in a community setting and side effects.

Giving medication including IMI to the right patient, right medication, right dose, right route, and right time and providing the right education to patients. Ordering and appropriate storage of medication in a community setting.

Administration and Leadership

Ensuring that electronic patient’s records are complete. Writing reports and letters in a community setting.

Engaging in practice reflection through clinical supervision and reflective practice groups and contributing to the delivery of clinical supervision to junior staff.

Demonstrating leadership skills within the clinical context of the community, showing awareness of the challenges facing staff working in a community setting and supporting junior staff as appropriate.

This advert closes on Tuesday 20 Jan 2026