Campus Safety Officer, 1st Shift

Widener University; Chester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading university located in Chester is seeking a full-time Campus Safety Officer for the 1st shift. The candidate will ensure the safety and welfare of the university community, respond to service calls, conduct patrols, and prepare reports. Candidates must hold a high school diploma and have experience in customer service or security. This role requires strong communication skills and the ability to handle emergency situations effectively. Join us to make a positive impact in a vibrant campus environment.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license and experience in customer service or security.
• Ability to communicate effectively with the university community.

Responsibilities

• Ensure safety and well-being of the university community.
• Conduct patrols to deter security threats.
• Respond to service calls and emergencies promptly.

Skills

Customer service orientation

Effective communication

Team collaboration

Conflict resolution

Education

High school diploma or equivalent

Job description

Widener University is currently seeking a full-time 1st shift Campus Safety Officer. This position is outdoors and averages 40 hours a week, 8 hours a day, 8:00 AM to 4:00 PM. This position reports to the Lieutenant on duty. Campus Safety Officers are responsible for ensuring the safety and general well‑being of all University community members, safeguarding university property and enforcing university policies and rules. Emphasis will be on responding to all calls for service and fostering good community relations and providing professional service.

DUTIES AND RESPONSIBILITIES

Essential duties:

• Serve as a designated Campus Security Authority (CSA) in accordance with the requirements of the Clery Act.
• Conduct proactive and visible patrols of assigned areas on foot, by vehicle, or by using other means of transportation to deter and detect potential security threats.
• Respond to all calls for service in a professional and timely manner, perform an initial investigation, if necessary, and work to resolve the situation.
• Respond to reports of irregularities such as fire hazards, facilities/mechanical malfunctions, physical altercations, accidents and criminal activities.
• Inspect premises to identify potential security risks or vulnerabilities.
• Handle conflicts or disputes in a calm and professional manner.
• Prepare reports accurately and objectively detailing incidents on and off campus.
• Act as a point of contact for inquiries or concerns, offering a helpful and approachable demeanor.
• Coordinate with local law enforcement and emergency services when necessary.
• Perform other duties as assigned or directed.

Secondary responsibilities:

• Flexibility to work additional shifts as needed or required, including but not limited to the dispatch office on campus.
• Assist with University athletic/special events.
• Manage crowds during events or peak times to ensure a safe and orderly environment.
• Report any maintenance issues, such as malfunctioning lights, lock issues, etc.
• Coordinate with other emergency services and agencies during critical incidents.

MINIMUM QUALIFICATIONS (education/training and experience required)

Required:

• High school diploma or equivalent.
• Valid driver’s license.
• Experience in a customer service or security related field.
• Ability to interact professionally with the public.
• Ability to operate a computer, radio or equipment located in a vehicle or handheld.
• Demonstrated ability to tactfully and effectively communicate (written and verbal) with the university community and colleagues.
• Ability to work independently as well as in a team environment.
• Ability to handle difficult situations tactfully.
• Must successfully pass a criminal background check to include the PA Criminal PA Child Abuse and FBI clearance.

Preferred:

• Experience working in higher education or a school environment.
• Law enforcement, military, campus or public safety experience.
• Familiarity with the local area and surrounding community.

PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS

• Ability to walk for extended periods of time.