Calibration Laboratory Manager

Atlas Copco; Burton on the Wolds; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading industrial solutions provider in the UK is seeking a Calibration Laboratory Manager to oversee technical calibration services. The ideal candidate will have experience working to ISO 17025 standards and UKAS audits, alongside strong interpersonal skills and a solid engineering background. You will be responsible for managing laboratory activities and delivering high-quality calibration services, ensuring customer requirements are met effectively. This role offers a culture of trust, lifelong learning opportunities, and comprehensive benefits.

Benefits

Culture of trust and accountability

Lifelong learning and career growth

Health and well-being initiatives

Qualifications

• Experience working to ISO 17025 standards and UKAS audits.
• Strong work ethic and diligence in all activities.
• High proficiency with Microsoft Office suite, particularly Excel reporting.

Responsibilities

• Manage laboratory activities and workload in line with customer requirements.
• Deliver calibration services for internal and external customers.
• Support a team of Calibration Engineers with workload.

Skills

ISO 17025 standards

Management systems

Microsoft Office suite

Interpersonal skills

Problem-solving

Attention to detail

Education

Engineering apprenticeship or qualification

Job description

This position reports to the Business Line Manager of Service for Atlas Copco Tools and Industrial Assembly Solutions and is responsible for driving day‑to‑day technical calibration services for a wide variety of customers. The Calibration Laboratory Manager is responsible for delivering high‑quality calibration services with priority on safeguarding impartiality of all calibration laboratory activities.

Responsibilities

• Management of laboratory activities in association with the service team
• Plan and manage the calibration laboratory activities and workload in line with customer requirements and other requests
• Ensure correct resource in line with calibration workload planning to drive the highest levels of customer service and operational efficiency
• Development and implementation of a management system to meet the requirements of the ISO/IEC 17025 standard and Calibration Management Process
• Liaise with customers on all technical aspects associated with calibration and related ISO standards for different product lines
• Process and issue UKAS certificates from calibration reports, prepared by Service Engineers, to customers
• Maintain relationships with UKAS Representatives and uphold all procedures and uncertainties within the company's management system
• Liaise with internal customers when required to ensure our customers' calibration status is communicated
• Deliver calibration services and support for our customer base – both internal and external
• Support a team of Calibration Engineers in line with workload requirements, acting as the technical "champion" for the team
• Support understanding and interpretation of UKAS quality systems (17025) and processes
• Produce service and calibration paperwork, including UKAS and non‑UKAS certificates
• Implement and control the gauge management system for Service Engineers' equipment

Qualifications

• Experience working to ISO 17025 standards and UKAS audits
• Experience with management systems
• Strong work ethic and diligence in all activities
• Excellent interpersonal skills
• High proficiency with Microsoft Office suite, particularly Excel reporting
• Completed a relevant engineering apprenticeship or engineering qualification
• Ability to solve complex calibration problems requiring deep technical knowledge
• Highly organised with a strong attention to detail and accuracy
• Capability and desire to support commercial teams with business‑growth opportunities

Benefits

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well‑being initiatives

Job Location – The role covers the UK and Ireland with the calibration base at our Midlands service hub in Wolverhampton and requires travel to other customer or Atlas Copco locations as needed.

Contact – Talent Acquisition Team: April Harbour