Café Manager: Lead a Fast-Paced Retail Café Team

Morrisons; Airdrie; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading supermarket chain in the UK is seeking a Café Manager for their Airdrie location. The successful candidate will lead a team to deliver exceptional customer service while managing operations efficiently. Responsibilities include responding to customer feedback, managing schedules, and training staff. Applicants should have experience in team management and possess strong communication skills. This role offers a total rewards package including discounts, bonus schemes, and comprehensive benefits.

Benefits

15% uncapped employee discount

10% discount for designated friends/family

25 days holiday plus 8 statutory holidays

Private healthcare plan

Generous company pension contributions

Annual bonus scheme

Qualifications

• Experience of managing a team in a fast-paced environment.
• Ability to build and maintain relationships with stakeholders.
• Strong communication skills to share knowledge and best practices.

Responsibilities

• Lead and empower colleagues to deliver outstanding customer service.
• Manage all people routines including scheduling and performance.
• Identify and develop talent within the department.

Skills

Team management

Customer service

Effective communication

Relationship building

Job description

A leading supermarket chain in the UK is seeking a Café Manager for their Airdrie location. The successful candidate will lead a team to deliver exceptional customer service while managing operations efficiently. Responsibilities include responding to customer feedback, managing schedules, and training staff. Applicants should have experience in team management and possess strong communication skills. This role offers a total rewards package including discounts, bonus schemes, and comprehensive benefits.